Toolstation Brixton

This store is an excellent destination for all your tool requirements. It's not often overcrowded, making your shopping experience efficient and stress-free. Instead of wading through bustling crowds, you'll find yourself able to browse the aisles comfortably, finding exactly what you need without delay. The store's quiet and relaxed atmosphere aids in saving your precious time, making your visit both productive and enjoyable.

In addition to this store's offerings, the vicinity boasts several Screwfix stores as well. These are also well-stocked with a wide array of tools, giving you even more options to choose from. Whether you're seeking something specific or exploring possible additions to your toolbox, you'll appreciate the proximity of these stores. This area truly caters to those passionate about their hardware, providing variety, quality, and convenience all in one place.

I’ve always had good customer service at this branch. The staffs are friendly polite and very helpful. They seems to have a good age range of people working at the tills. Service with a smile is always appreciated. Their products are reasonably priced and that’s why I shop there.

I recently visited Toolstation in Brixton for my garden project and was extremely impressed with the level of service I received from Jordan. She was incredibly knowledgeable about the products and went above and beyond to help me find exactly what I needed for my outdoor project. Her friendly and helpful attitude made my shopping experience a breeze. The store itself was well-organized and had a great selection of tools and supplies. I highly recommend Toolstation in Brixton, especially with the outstanding customer service provided by Jordan. Thank you!

Everytime I've been to this store, the staff have always been incredibly helpful. Out of all the toolstations I've been to, the Brixton store has been the most welcoming and efficient. I really want to point out that the manager here (Matt) always goes above and beyond to assist with my requests. Would definitely recommend this store to everyone and anyone.

Good all round service 🙂 To the person moaning about waiting till the next day for tools, not happy go elsewhere ffs. You won't find better

Excellent Customer Service.

I had placed an order and was looking forward to pick-up the next day; however, for some reason the piece of defective. I was given an option of a full refund, however, I was very keen on getting the product.

I informed the manager, Andy, that I would rather like the product than a refund. Andy went all the way out to make this happen as the product was really low on stock across all Toolstation Branches.

Great shop, with good prices. Emmanuel, really helpful and friendly.

This place is amazing. Brilliant customer service. I had to fix some bits and decorate the kitchen and they were so helpful. They helped me with paint, correct dill bits and some new sockets and flat plate brushed stainless steel light switches. Very helpful staff with excellent knowledge, and quality merchandise. Thank you guys.

Superb service
Visited here a few times during covid & always been quick, very efficient.
Manager (Andy) is very knowledgeable & takes time to make sure I get exactly the products I need.
All the staff show very good customer service- keep up the great work guys

Great prices & quick, pleasant service, no queue.
The staff were helpful. I enjoyed seeing one of them doing a mini-dance, it cheers up the day :D

Good store, great staff who seem understaffed often but they do their best with what they got.

I had a really good experience at Toolstation when I went to buy one of their products. The staff were really helpful (Andrew in particular), he got out the catalogue to show me options and even showed me how to use the product when I was unsure. Could not have received better customer service! Would definitely come here again.

Went into toolstation the Brixton branch the other day and I was looking for a specific drill bit for my drill, I had no clue what size which brand I was looking for but the guys at the store was really helpful they showed me different types of drills bit which helped me make my decision. They were very helpful even though at that particular time the store was really busy there was a queue forming from the door. They kept calm and professional whilst maintaining a friendly and effective approach towards the large queue of customers they had.
Keep up the good work guys!!!

Great experience with the return of my broken Dewalt item Jordan was very easy to deal with will return again and recommend this store

Very good experiance staff helpful and friendly. Helped me find what I needed for job much better than screwfix

Very efficient service, despite the current situation in the world. Click & collect all worked fine, staff polite and doing the best they could with store not fully open

Great customer service
Store didn't have what I was looking for in stock
Manager (Andrew) searched all local stores & managed to locate what I needed & I collected it an hour later

A1 service
5 stars

Very good service always at the brixton branch, always have the stock in store

Very helpful service, lots of good quality products and very reasonable prices 👍

Don't understand why they have such a low rating tbh. Their service is reliable and their workers are funny. See, if you give good energy, you get good energy back - take note.