Toolstation Heathrow

Big thank you to the team today for your outstanding advice and customer service! Honestly today refilled my faith in people being kind and sharing knowledge in what they know!
From walking in and problem solving! Thank you 🙏🏽 Rebecca, Sean and Alfie ⭐⭐⭐⭐⭐

Andrew and George were really helpful.

They helped with the autumn discount and also got my order very quickly. I missed an item at the counter and they kept it safe for me so I could pick it up.

Great people and great service.

Came into the store today looking for a few items, was served by Lamar - very good customer service skills

I visited Tool station 2 weeks ago with an unusual request. Sean and Becca were available at the time to assist me with the query. They were not only extremely professional but able to help me without hesitation. I came back a week later and spoke to the store manager Ramandeep and Sean and they were just as helpful. Top tier team!
Thanks again.
Ken - HS2

Top service from Steve the manager.Friendly and knowledgeable, just makes everything easier and I get back to work quicker

Sean Lamar at this branch was brilliant.

Incredible, very knowledgeable about everything. Very personable, would recommend going there.

I’m a layman and I found his help invaluable for the issues/items I needed to purchase

Ryan and Rebecca were are absolutely amazing. And I want five minutes before they close, and I stay just slightly longer after the closing hours and they give me an amazing Service. Well done for hiring them!

Excellent service every time I go from Ryan and Rebecca. I must have visited like 5 times this week and every time they were able to make helpful suggestions and explain the pros and cons of the different options available. A credit to Toolstation at a time when good customer services is hard to come by 👏👏👏

Great service from Andrew and Ryan

Ryan went really far to help me

Great experience every time I visit, Ryan, Rebecca and Andrew were extremely helpful and remembered me from the odd times I’ve visited before, all three are fantastic members of staff happy to help and honestly a credit to your company! I won’t go anywhere else just because of their hospitality and cheerful demeanours. Thanks a lot guys

I was assisted by a very helpful young lad, Ryan. Excellent customer service, and was very knowledgeable and gave great advice. Will definitely be back again!

I have been in a number of times the last week. Rebecca honestly has been so amazing everytime I come in she is helpful and even remembers me now when I come in for the same item. What an asset to your store and company

Today we visited the Heathrow Tool Station and met Sean. He was very helpful and friendly. He made sure we got what we required. Thank you so much for great service.

This tool station is local to me. I’ve been here many times. All the staff are very friendly today I’ve been and I was dealing with Lorraine. She is extremely friendly and very very helpful. Great service guys thanks

Excellent speedy Friendly service From George and Colleagues

Super helpful staff...
Ryan D really knew his stuff considering what I needed was quite intricate. Also thanks Daniel for being so friendly.
Thanks guys

Very helpful staff. My receipt says I was served by Ryan d and you couldn't ask for a more helpful polite guy than him. Goes the extra mile to make sure customers get exactly what they need. This will now be my go to place for anything I need DIY related.

Decorating my house and Ryan was so helpful giving advice and recommending products! 5* for the support he gave!

Went toolstation today to buy things to decorate my new flat was served by Andrew he was very helpfull and kinda cute too.

Was at the toolstation recently and was served by a lad called Ryan, very helpful and polite. Really nice guy he’s customer service was great.