Hornsey Vets and Cattery

Great vet. Professional, friendly and caring environment. 5 stars!

Regards, Bella, the cat.

Our 13 year old Malamute got sick really quickly. We took the decision to have him put down after thorough advice from the vet. They were brilliantly professional from start to finish and didn't bat an eyelid at the mess the big guy made. Thank you. X

Brilliant place, friendly staff, amazing in all aspects from answering questions to interacting with my dog, can't praise them enough

Nice friendly vets. Reasonably priced and in line with others. I found the vets to be extremely helpful with my Scottish fold kitten. It is a busy practice but the staff are constantly on their feet and keep customer service levels good and efficient face to face and over the phone. Receptionist does a fantastic job. Parking is a slight challenge as there are only a few spaces in front on the main road that is followed by a bus stop.

Our cat has been a patient here for nearly 8 years. In the last year or so she has developed various health problems so we have gone from being annual visitors for the MOT and vaccines to very regular visitors.
I think this practise has a great bunch of people working there. The standard of care provided has been excellent, the regular vets we've seen show compassion and real care alongside their veterinary expertise. Test results have been communicated to us promptly and estimated costs for treatment have always been given. Suggested treatment plans have been discussed with us. One negative point-I wasn't keen on one locum vet we saw due to his manner. The nurses we have seen and spoken to have been very knowledgeable, caring and helpful.
We have also started using the cattery and our cat has been fine after her stays. The cattery staff got her character worked out very quickly and again are very caring. They have made sure she has eaten and has gained (needed) weight during a couple of her stays.

My little kitten was so well looked after by the team.

Excellent service from the receptionist and the vet.
Had a very sick cat, I was given an appointment right away and was dealt with by the most lovely receptionist/nurse and vet. They were understanding and helpful. Problem sorted and my cat is better. Thank you so much

The place has had a facelift
My experience is generally good there
Supported us when my cat lucky died
Very friendly vets and reception
Plus vets assistant

Having been coming for 15 years which is now the age of my cat bugsy . I can honestly say that I wouldn't ever consider anywhere else.. Victoria is a very special vet who really goes way beyond the call of duty ! She is fabulous.
The staff otherwise are simply great too .💕💕

Just took my rabbits to get neutered.
The service was really good, the vet took lots of time to explain me everything.
They kept my rabbits the whole day and when I went back to pick them up, one of the staff explained me everything about the medications and she kept on asking if I had any questions or something was not clear to me....
They knew the names of the rabbits and could recognise them .
My rabbits are really good and I really felt they took care of them and they really love animals.
It’s a bit expensive, but I have to say that it’s worth it .

Excellent vets and cattery with a very caring team who I highly recommend.
Our cat has ongoing issues so we are there often and the vet (Serena) is in contact regularly to check on her. They have gone above and beyond to support us in taking care of our cat who is probably one of their most complex patients.
Treatment costs have always been discussed with us and they have made sure it is as affordable for us as possible.
She is well cared for in the cattery too and they keep a close eye on her health and wellbeing.

Fantastic staff and service every time we visit! Everyone from the receptionists to the vets and nurses are always extremely welcoming and friendly. Very professional and very reassuring that my pet is getting the best quality of care possible. Thanks so much for all the great work! :)

After yet again being let down by Beaumont Sainsbury Animal Hospital yesterday- who refused to see me and my dying cat when I phoned distraught at 8am. Saying no available appointments. No sympathy or apologies from the callous receptionist. I visited here for the first time. The receptionists were kind and lovely and the Vet Victoria was wonderful. I would recommend this practice to anyone. If I get a pet in the future, this is where I'll be taking them. Thankyou so much for helping me yesterday . I'll never forget it. Mariaxxx

Genuine animal lovers work here and they want to help your pet, not just take your money. I brought my ferret in just to buy some food and they were helpful at pointing out the cat foods that would be appropriate so I could let the ferret choose from the options. All of the staff came out to play with her and give her treats and they were a friendly bunch- even looked after her for a little while as I went to the shops!

They've been really nice and caring. Especially Victoria, I've never ever come across a vet soo genuinely caring like this. The staff are all friendly and caring too. And we've finally treated my cats illness that caused me a lot of stress for just under 2 months.

Thank you!!

Q

There are separate cat and dog waiting areas. The receptionist was very friendly, helpful and efficient. She came to apologise when the clinic was running late. The veterinarian nurse was knowledgeable, friendly and thorough in her assessment.

Lovely vets who are knowledgeable and sensible. They have enough experience not to over investigate. They were as good with putting one of our cats down as they are with looking after the well ones.

Words aren't enough really to describe the dedication and care that this practice offers. For us and our beloved Boxer dog Boyce, these wonderful people went the extra mile. I have used many veterinary services over the years stretching the length of the country, and now finally I can rest assured that if my pet needs to visit the vets I know that everything will be done that can possibly be done. We have all been there as pet owners, worrying about the care our pet will receive in the hands of people hopefully and skillfully trained to take care of our loved one. These folks really do care. Boyce loved visiting Hornsey Vets, not just because he had to, but socially as well. We could not pass the door without him wanting to ''pop in'' and say hello. So if that is not a recommendation then I don't know what is. I can only say a BIG THANK YOU to the staff; and I mean all the staff from the receptionist to the cleaners. Hornsey Vets are unusually superb in every way. As long as I have a pet, I will trust these good folks to help me care and manage for it.

Over a number of years Hornsey Vets have looked after our beloved dog, Sunny. A big thank you to all the staff, both vetinery and administrative, and above all, a special thank you to Sunny's last vet, Victoria. I am so glad that it was you there at the end. Thank you.
Michael

Fantastic Vets, wonderful and helpful staff especially the head of the practice Russell who is caring and compassionate. My cat and I went home very happy. It is clean and quiet would recommend to go there 1st class service Thank You !!!