Lewisham Delivery Office

My parcel had the wrong house number on it the post person on the manor pk. Walk recognised my name, and after a phone call from the delivery office confirming my correct house number they redelivered. They could have just returned the item to sender. My gratitude to the post person this has saved me a lot of hassle. 5 star service 100%customer service satisfaction.

Helpful staff and very sensible evening (Tue-Fri: 4-7(or8)PM -- could be improved on by adding Monday evening times but also open half-day on Saturday so likely would not be possible without hiring more staff, etc.) opening hours! #happycustomer

Never had a problem, you pick up your post from there, if you get your parcel that's all you need! How busy do you have to be to leave a bad review because of a funny smell or messiness? Did you get your parcel? I've never had any issues, used this pickup place regularly for 6 years!

I had to pick up a parcel on 10th Jan. I was in and out in 2 minutes.

Another package. With ID and card at the ready I was in and out in under 60 secs.

The guy behind me start to attend to these matters only after I had been served.

If you leave your parcels for ages, then they will not be immediately to hand for the staff.

been using this office for years

I've used them a couple of times and they're always helpful and efficient in there.

Love friendly staff! Even a few days before Christmas, quick service and all staff had smiles for the customers

Experience and professional / the space do need a tidy up and is down to understaffing , cost cutting and poor management

Lovely people running the office and never fail to put a smile on your face :)

Nice, but no bike parking area

Very nice staff 👍

Excellent customer service

Always kind customer service.

Kind and helpful staff.

Loved it

Excellent service, we had a parcel that appeared to be lost, however when we arrived the staff were able to locate it and we found that it was on its way to us!! The customer service was excellent with someone getting in touch to ensure it arrived as it was a time sensitive delivery.

I mostly have good experience with the staff. The follow the instructions where to leave my mail and are helpful over the counter.

Its quite unfortunate that the online opening hours are not very accurate. Also short opening times, but i guess its because of high amount of parcels during lockdown.