South Westminster Centre For Health

Really lovely staff!!
I’ve been ill for weeks with a virus and out of 3 places I have gone - this health centre was so helpful! The nurse practitioner Claudette was so nice and didn’t prescribe me useless antibiotics like everyone else, but instead put me through for a blood test, which I got 10min later. They really care about their patients and it shows!

Got a physio appointment within 3 days. Physio saw me right away and referred me to his supervisor to get an ultrasound on my knee within half an hour. Quick and efficient!

Hi,

I just have spoken to Mike, receptionist to ask about ultrasound. He was incredibly helpful, answered all of my questions and made sure I understand everything. I’ve never received this much help from a hospital any time I called, Mike really saved my time on stress and I am very grateful for it!

Also the ultrasound team called me to ask about my appointment as well and said I can even come earlier which is absolutely great!!

The amount of stress I’ve had with Ealing hospital, in one call they have been trasferring me 5-12 times just to hang up on me. In this hospital one call and it’s all done!! Great job.

Kind Regards,
Kamila

Went here for a lung test on December 1st. The staff was very friendly and professional.

Came late to my appointment due to traffic and they accept me anyway, even though the guy was already about to go home.
Thanks

Fabulous place delivering exceptional service. Accommodated our tardiness without so much as a sigh. Lovely use of strong colours too.

A really charming place with friendly staff. They answered my questions patiently and explained all the procedures beforehand. They were professional and great at alleviating my concerns. While I was there, I witnessed how they went the extra mile to help a patient which was heartwarming. It does seem that the staff take feedback very seriously and have updated the improvements they have implemented following feedback.

Overall, I had a pleasant experience and it is the epitome of a patient-centric healthcare provider.

I need to balance out the bad reviews a bit... Yes as a GP at hand patient you have to call a number to check in, but other than that the staff is polite and professional.

Very professional staff, saw me on time (!!!).

Excellent staff and quick service for my blood test

Staff v. knowledgable & helpful, clean building ... overall v. nice good experience