Carter & Willow

I recently had the pleasure of working with Rosie at Carter and Wilow to sell my house, and the experience was nothing short of outstanding. From the initial valuation to completion, their commitment to excellence was evident.

The communication throughout the process was exceptional. The team at Carter and Willow kept me informed every step of the way, promptly addressing any questions or concerns I had. This transparency created a sense of trust that I truly appreciated.

What sets them apart is their unwavering honesty. I felt confident that they had my best interests at heart, providing accurate information and realistic expectations. This level of integrity is rare in the real estate industry, and it made the entire selling process smooth and stress-free.

Furthermore, the team demonstrated a genuine and caring approach. It wasn't just about the transaction; they showed a sincere interest in my needs and well-being. This personal touch made me feel valued as a client and reinforced my decision to choose Carter and Willow

In the end, the results spoke for themselves. The house was sold efficiently and at a price that exceeded my expectations. I attribute this success to the expertise and dedication of Rosie and the team.

I wholeheartedly recommend Carter and Willow to anyone looking for a real estate agency that combines professionalism, communication, honesty, and genuine care. They are true experts who go above and beyond to deliver exceptional results. Thank you, Rosie for a phenomenal experience!

A fantastic family run firm. Highly recommend Carter & Willow. They really stand out from the high street commercial agents. They are ethical and extremely professional and the service was second to none. They have a completely different set of standards and morals. ASA, Rosie and Sophie, thank you very much for the smooth operation and for your patience and understanding throughout the whole process of my sale and for keeping me informed every step of the way. I highly recommend Carter & Willow, if you want an agent that cares about what they do and have your best interest at heart then please try them. You will not be disappointed.

As a landlord, I have had the pleasure of working with Danielle at Carter and Willow for the past 3 years, and the experience has been nothing short of exceptional.

From day one, Carter & Willow demonstrated a high level of professionalism, efficiency, and dedication to ensuring that my properties are well-maintained and my tenants are satisfied. Their attention to detail and proactive approach have not only streamlined the property management process for me but have also significantly contributed to the overall success of my rental business.

I wholeheartedly recommend them to any property owner seeking a reliable, proactive, and results-driven management agent. Their dedication to excellence has undoubtedly contributed to the success and profitability of my rental properties. I am grateful for their continued support and look forward to many more years of successful collaboration.

I can’t thank all the team enough at Carter & Willow for helping me with the sale of my property so smoothly and quickly with no dramas!
Especially Asa, Rosie & Sophie for being so friendly and professional.

I would not hesitate recommending them to anyone who is thinking of selling their property in the area ! 😎

Would highly recommend Carter & Willow. They made the whole process of selling my property easy and stress free. Time from advertising to completion was very quick. Asa and Rosie responded to my queries quickly and accurately. Couldn't have asked for a smoother sale.

I can’t begin to thank Carter and Willow for their outstanding work in selling my aunties property- A real team effort. This was a sensitive sale due to my auntie going into care. The sale from start to finish was all wrapped up within 8 weeks.
I have sold properties and purchased properties over the years, never have I ever trusted any estate agent up until now. I highly recommend this estate agents.

Danielle was absolutely brilliant. Her proactive approach, along with her friendly and professional demeanour, made the entire process so smooth. After a previous deal falling through at the last minute she kept us informed all the way through. She was always ready to answer any queries and ensured that we were comfortable every step of the way. Danielle is an asset and is amazing at what she does. Thank you so much!

Having relocated a number of times, I can honestly say this move has been the least stressful, due in large part to handling by knowledgeable and very professional staff at Carter & Willow (Dagenham). Not only did they find us a buyer within a short time but was also instrumental in ensuring speedy Exchange and Completion when other parties were not up to speed. Very professional service!

As landlords, we chose Carter and Willow because Danielle was more personable and showed a greater understanding and level of personalisation than other estate agents we met.

Three months later, we are still very pleased with our decision and the service Danielle has provided. Communication has been excellent from day one, the tenant vetting process was smooth and the turnaround from initial meeting to getting tenants in the property was quick.

Danielle has gone out of her way to explain the necessary legalities, guide us through the admin and generally provide us with peace of mind that our property will be managed by a company that we can rely on.

We wouldn’t hesitate to recommend.

Rosie and Asa were really friendly and helpful and offered great advice and support throughout the sale process. It took me nearly 9 months to complete the sale due to difficulty with the residing tenants in my house but Rosie and Asa were great communication and managed to keep my buyer patient and secured the original asking price despite the drawn out process my tenants created. I was grateful for their efforts and support

Our experience with Willow and Carter has been very good so far.

Danielle has been really helpful, knowledgeable, and made the whole process of renting our new home go smoothly. The inventory was very thorough, and we feel as though both ourselves as tenants and the interests of the landlords are being very well looked after.

We would recommend Carter and Willow if you are looking for a property in the area.

Our experience with Carter & Willow has been absolutely great.

As it’s my first time renting I was worried about procedures and what would be required, however Danielle was a star and always kept us updated and informed on the entire process from start to finish.

I would definitely recommend Carter & Willow if you seek to rent/ buy in the area.

Dealt with Danielle to help an existing tenant of mine move into a property. It's not usual between agents to have great communication but in this case it was smooth sailing.

We are from the USA and had a family home in the UK that needed to be sold. We met with Roise, who was not only professional but so helpful to us, living so far away. I would highly recommend Carter & Willow, there team Asa, Sophie have been fantastic to work with, the house was sold in just a few weeks!

Very good services. Really nice and helpful staff. I didn't have any issues since I have rented this house in 2017 through Carter and Willow agency. When I needed something they solved it. Thanks!

IMTIAZ
5 Stars out of 5 stars
Special Comment for Rosie and Sofie.
"From the moment we began our property journey, [ Rosie and Sofie ] provided exceptional service. Their professionalism, knowledge of the market, and genuine dedication to our needs truly stood out. It's rare to find such a high level of customer service today. We're grateful for the smooth and hassle-free experience, and would recommend them without hesitation to anyone seeking property assistance."

We went with this estate agent, they were excellent, asa ,rosemary know there trade. Had a open hse 12 couples came and within a week had 10 offers all over the asking price. Job done the lady dealing with the aftersale and receptionist both helpfull.

I have used Carter & Willow for the past year and they have been faultless. All issues dealt with. Thorough checks. Warm and easy to speak to. They found me great tenants and it’s made being a landlord very easy. Their costs are good and straight forward. I now have a good working relationship with Danielle and Asa there but all staff have been great. There’s no pressure or selling just good honest advice and perfect customer service. I would highly recommend to anyone. Thank you

Adam at Carter Willow went above and beyond what I expected from an estate agent. After 2 other agents struggled to rent my flat at the desired price, Adam at Carter & Willow finally got me the amount I was after. Thank you Adam and the whole team!

Carter & willow have been really pleasant to work with. Asa, Danielle and Rosie I can only speak highly of. This is the first time we have worked with them and highly recommend this estate agent if anyone is looking to rent or sell their property. Me and my partner have loved their professionalism, honesty and efficiency in communicating with us. We hope to continue to have a good service by them. Thank you to Danielle in particular who has been fantastic and has been our go to person! 😊