Schill Insurance Brokers

Excellent customer service, as always. Met with Ken yesterday & he was so kind. It was nice to have that personal contact rather than doing everything on line. I’ve been with Schill (previously McBurneys) for 27 yrs. Their customer service is always 5 star👍

I recently had the pleasure of working with Kai for my auto insurance needs, and I must say, the level of professionalism and enthusiasm displayed by Kai was truly commendable.

Kai's expertise in the automotive insurance industry was evident from the get-go. Not only did he possess a deep understanding of the various policies available, but he also took the time to patiently explain the intricacies and nuances, ensuring that I could make informed decisions tailored to my specific requirements.

What stood out the most was Kai's unwavering commitment to helping clients. He went above and beyond to address my concerns, providing thorough and clear explanations for each query I had. It was evident that he genuinely cared about ensuring I had the best coverage for my vehicle.

Kai's warm and friendly demeanor made the entire process a breeze. Navigating through insurance policies can be a daunting task, but Kai's approachability and willingness to assist made me feel confident and well-supported throughout.

In a world where customer service can sometimes fall short, Kai's dedication to his role is truly refreshing. I wholeheartedly recommend Kai for anyone seeking professional and customer-centric service in the auto insurance industry. Thank you, Kai, for making the insurance process not only smooth but also enjoyable!

Kai helped me upgrade my insurance coverage to include Uber. He took time to patiently explain to me my options and details. He is friendly and professional. Good customer service is rare these days, and Kai's helping attitude is much appreciated.

Kai and Hannah were amazing. Walked in for a out of province transfer because another insurance place turned us away. Professional and polite, would gladly go again.

My sister and I had fantastic customer service from Ileana!! We had a complicated transfer/process to complete and she handled it with a smile, ease and aplomb. We also received lovely scenic calendars and tips for forgetting a personalized license plate name plates. Five stars! 🤩

I had a great service from here. My representative was Kai who is incredibly kind and helpful for changing my insurance policy. He is the best ! I've had an wonderful service from here whenever I needed. Thank you all and keep up the good work ! 👏

I had many different transactions that needed to be done today. But the workers were nothing but respectful, kind, and personable I couldn’t ask for more. Even when icbc was being irritable and non compliant schills was there for me and wanted the absolute best for me as a client

Thank you for all you did today in the past and in the future schills

Did my autoplan renewal. it was simple and quick. happy with the service

They did a great job helping me through a complicated auto plan insurance situation!

Kai at the Richmond branch is very helpful and efficient, going extra mile to resolve my case, thank you

Very helpful and nice staff. Kai explained all the questions we had with a positive attitude!

Asked a couple questions about my car insurance, got satisfied answer and best service from Kai. Thanks

In renewing my house insurance there were couple of problems I could have not rectified satisfactorily. But Hanna helped me thru the process with her professional advise. She was very patient and knowledgeable answering every query of uncertainty I asked. I appreciate the exceptional service. For the pleasant experience, I will not hesitate to recommend Hanna’s professional services to my friends and family. Thank you Hanna.

Efficient, timely and easy renewal of my car insurance
Hedy Oh is the Best! Kudos 👏 to her

The online renewal option is amazingly easy and fast. I submitted mine after hours but the next morning broker Justin was on top of it. I didn't even need to take time out of my day to go into the office to sign the paperwork. Will always get my insurance through this office.

Kai was very helpful with my complicated vehicle transfer.
Thank you Kai

Kai was very helpful in giving me advice on vehicle insurance, would recommend Schill Insurance

I could not be more pleased with the service from Hedy. She got me quotes with in two days and I had my new homeowner policy within a week. Thank You Hedy for your excellent service.

Xu Zhang gave me exceptional service. He made getting my new house insurance a pleasure. Even though I’m moving away I will continue to use Schill for my insurance needs!

Fast and easy service. All facts well explained. Thank you.