Pace Athletic Castle Hill

John was really lovely with his customer service, he gave me 3 different options. I don’t feel like being rushed. He took time to make sure I land on the perfect training shoes. His very knowledgeable, both in running and specific shoes I needed… Also his very accomodating! Worth the shop. If you’re looking for a running shoes this is the place to be! Definitely coming back! Kudos to all the staffs who are very nice.

The staff were so amazingly helpful! The young guy who helped me took the time, made sure I had the right size (which I was originally wrong about) and help me pick the 2 best shoes for my current running and training! 10/10 recommend this store for your next pair of shoes!

Friendly, informative and unrushed service. Wife and I were offered multiple options with an explanation of each shoe. Connor took our feedback and helped narrow down those choices. Very happy with the fit and comfort. They feel fast too. The other staff offered lollies to our kids which kept them entertained long enough to find the ultimate shoe. We appreciate everyone's help. Thank you and hope to see you again!

Amazing service! Shipping was super fast, 1 day from ordering. LOVE my shoes, thanks so much legends!

I love the Pace team at Castle Hill! They are always so friendly, remember your name and are always happy to help. This store is great!

Didn’t know much about running shoes but after speaking with Elijah, I was able to make a very informed decision. Customer service was excellent and Elijah was very patient. Definitely come here to buy the best shoes for your needs!

The team were so helpful. I had their undivided attention and they invited me to join the runclub. This team know their stuff and are passionate about running and customer satisfaction. Highly recommend checking them out.

Amazing service and customer service! The shoes arrived in less 2 business days, I had to do a return and it worked perfectly and seemly, I chose to get a gift card and bought again another pair of shoes and again great process, the lady who helped me from customer service was so friendly and responsive!

So happy with my purchase!!

Outstanding service as always! Such an excellent and knowledgeable staff and great variety in your store.

Best Shoe/running store. Staff actually know what they are talking about and don't just recommend the standard choice!! 100% go here if you have any interest in running!

It’s finally great to have a running store in the Hills, Western Sydney side. Customer service is great, very helpful. It makes it so easier to just go down there and grab your gear, nutritions. The price is quite good as well, so need to bother ordering it online!

Good customer service. Elijah is very helpful and communicated well with us regarding products that we were interested. Job well done!

The best experiences I have ever had with having to return an item. No fuss, quick and easy and so so fast. Will be shopping her again. Thank you:)

Thanks to Elijah from Pace Athletic Castle Hill for taking the time to show me various options for running shoes. It was my first time looking into running shoes and he made the process very easy and was patient as I was making an informed decision. Thank you

I had a really good experience at pace athletics in Castle Hill. I was greeted and served by Miguel, he listened and brought me a few different shoes and explained the difference and I’ve tried them in and chose the pair I liked the most and he assured me that it was a great shoe for what I need it for. Will definitely return

I got the shoes I was after at a great price. The Pace team helped me to easily exchange my purchase for a larger size.

We had a great experience buying running shoes for the family . The staff were very helpful .

Had a really fabulous experience in store over the weekend. I needed to return a pair of shoes that I had bought online. My trusty Nimbus sized up small. I had no issues with the return. I alternate my shoes for running as I find it the best way to keep injuries at bay, and my Hokas also needed replacing. I found the staff knowledge excellent. I tried 4 different brands on and settled for a Brooks. It was really great to be served by someone who runs herself and had a lot of experience with different brands of shoes. Also got some cramp fix for my hubby who got some bad cramps at a trail race last weekend. Will be back the when my shoes are ready for replacing again. Thanks team!

The Team at Pace Athletic Castle Hill have from my very first visit there been absolutely outstanding with customer service and able to answer any questions I’ve had. I have referred many runners to them and without exception all have come back with the same level of praise. Customer satisfaction and service is brilliant.

I bought one pair of Hoka brand which is very comfortable. When I went to buy another shoes I didn’t have the colour l like . They ordered and got me from another store . Very good service. All of them who work there are very helpful.