JB Hi-Fi

Got a good deal. Even though it's very busy of you find a quieter time staff are very helpful. Checkout was fast and easy. Had multiple gift cards which were squarely entered and used

Excellent service. Was after a paticular product so asked the sales women at the door and she gave me exact directions. I located what I wanted and note its normal price was 1/3 cheaper than other places i had looked but to make it better it was on sale🤗 Sales team was busy so the person from the door came down and served me at the counter so I was in and out in under 5 mins.

Amongst all the Jbhifi I visited, this is the probably store that has got the most attentive and friendly staff. Very helpful to all the transactions I made.

Excellent service. Had the item delivered to my home within 30 minutes. Brilliant service

Claudia is very knowledgeable and friendly. Went in with my daughter feeling anxious and overwhelmed. Claudia went above and beyond to assist us. We came out feeling very pleased with our purchase. Claudia is an asset to your Woodgrove Store 👍😊

JB Hi-Fi has been one of my favourite chains for well over 25 years. While it is changing with the times, which is sad because I used to spend so much time there just browsing and discovering music, one thing has stayed the same, there are some staff very passionate about music and the technology in the store. Not all the staff but it is hard to get that anywhere. Focusing on the good ones, yesterday at Melton I was pleased to see that there was still some of these passionate staff that were great at what they do and with people.
I originally approached a staff member for some assistance as I wanted to return a product I had been having some issues with for the second time, who I found was the manager. He was helpful and found a staff member to take care of the issue without any issue and run through possible options for me since I didn't want to risk the same issue a third time. The product we decided on was out of stock at the branch and at a slightly higher value that the original purchase price but the young fella organised for it to be transferred and for the cost to balance meaning I wouldn't have to be out of pocket.
It doesn't take a lot to make service personal it often doesn't happen anymore. Thankyou JB Hi-Fi and the team at Melton

Friendly staff good range of products and good prices.

Great service and so many different types of electronic devices available

Would like to say a big thank you to Rob. I purchased a tv and had trouble installing it at home. When I came into the store not only did Rob explain step by step what to do he wrote it down as well. Fantastic customer service definitely will be coming back 😀

Got my optical mouse from there. The Guys over there are really nice.

Great customer service by the sales rep, Peter.

Fantastic service by the staff and especially Paul the manager who handled a gift card problem. I explained the problem, he was apologetic and he told me about what should have happened. Paul said it would take a few days for the problem to be rectified and would call me. He called as promised and there was no chasing up on my end. Thanks Paul and team!

Great store, good prices and knowledgeable staff

jbhifi has all the cables I need, the staff are very helpful, Love this shop!

I love shopping at JB, but if I can be honest for a moment .. I believe that allowing their staff to dress like they are all heading to a beach party after work really keeps them too chilled.

Each time I go into Woodgrove, not only do I have to wander aimlessly trying to find someone to help me that doesn't already have 6 people waiting for them to finish with who they are with, but then U r palmed off to the registers where the staff behind the counter don't break the conversations with each other as they serve U ..

I'll avoid Melton now.

Went to by a Garmin watch and the sales assistant went above and beyond to check through about 50 or 60 items until he found the one I was after. On top of that, they price matched from an online store. Really appreciated him going the extra mile and very happy with my new watch

Good and helpful staff, walked me right through the trade-in process and took reasonable steps to make sure I have all that I need.

Always a pleasure to come to this store .. greeted by Lex the security guard.. he is a asset to the company and always aims to make the customer happy

Quick visit to pick up a click and collect order, no mucking around, no large crowds in and out.

Great customer service very friendly