JB Hi-Fi (Watergardens)

Came here to buy a laptop after some pretty ordinary service at a competitor closer to home and couldn't be happier. The staff member who assisted us was personable, diligent, welcoming. Such a positive experience. Thank you.

The business in general is fantastic in the products they offer - a great variety of options for television, and an equally impressive range of accessories - from cables and antenna's to DVD players and speakers. A huge DVD range, records and collectibles make for an entertaining browse around the store. However, of all the JB Hifi's, this is my favourite store, simply due to the great people they employ, and the personable and amazing caring service they provide. Thank you and keep it up WG's Crew!

This is my go-to JB Hi-Fi store. They have staff who are informed and helpful. Great range of console games, music and electronics etc. You won't be disappointed.
You can even call them direct to check if they have something in stock that you are after.

Thanks to the second assistant on Friday 5th Jan that sorted my fitbit Versa2 issues.

Couldn't access wallet, declining payment.

First guy assisting said I need a new phone AND new #FITBIT.

Second guy took the time to research issue, searched known problems and resolved, all working fine now.

Thanks heaps.

Went in for xmas shopping. Assistant was really helpful. Felt she went above and beyond to find item for me, since it was the last one and not where it was meant to be.

The best of the best!
Got my Samsung Galaxy Ultra from them, absolutely brilliant service and even better staff!❤

Bought a fair few electrical items here. And multiple times Peter from TV section has provided excellent service. Very helpful

Good customer service. Products are easily accessible and found. Good environment for shopping.

good prices for high quality products compared to other electronic shops in the same area

Ethan in gaming was extraordinary !
Big thanks to him and the woman on counter with red hair for helping me out.

Great JB HI FI store. Very friendly staff.

A big thank you to the amazing service from Ariana and Steve. I purchased a vacuum that wasn't working properly, and they both went above and beyond to help me get the outcome I desired. Thank you from a very happy customer. Good customer service is hard to find these days A+++

Great store. Staff are very helpful.

Shanae and Kristian are GOATS! Friendly customer service and very helpful. 5 star 😊👍😇😇😊👍😊😊😇👍

Came in for a monitor and ROG ally, Darshen and Kristen were brilliant! Keep it up Watergardens team 👍 👍

Brett was great at customer service and was very friendly! He was very patient in giving me time to really have a look at mirrorless cameras and hold them to compare sizes of different models and how the cameras feel.
I ended up buying a Nikon Z30 with the kit lens with a small camera bag.

Follow up service was great too as the camera display has a small but noticeable dead pixel. I brought the camera back the next day and the team assessed the dead pixel and subsequently exchanged it for a new unit.

Overall very happy with the experience here!

Super experience buying a vacuum. Minh was a legend. Smooth process, super knowledgable bloke, great customer care. Highly recommend.

Friendly staff and great customer service

This is the place to go for all your electronics items. I had the pleasure to meet Jordan, he was super friendly and very attentive. He was knowledgible and hope the item purchased remain as good as him. He went extra mile to show me what is real customer service. I cant thank him enough for the service extended.

Great service
Jordan from the TV area helped us out a lot.