rebel Carindale

Went to this store today and had a great customer service experience from Tyson. He was very attentive, very helpful, didn't look annoyed once even though he had to go out the back a few times to get my shoe size, wasn't impatient or trying to get us out quick and was great with his recommendations. He was an absolute legend. He gets 5 stars for customer service.
This store also has a great selection of pretty much everything.

Great place to be! Very good customer service. lots of options to choose from and competitive prices as well!

Super helpful and friendly staff, just wish they had a few more mirrors in the store, especially when trying on caps - you don't want to walk over to the changing rooms. There is a full mirror attached to the right hand side of the changing area. Their "body heat" foot measurement pad is very handy and accurate. It tells you if you have flat feet, normal, low or high arches. Just remember to read the correct gender markings - the women's shoe size measurements are the inner measurements, the men's are the outer. Make sure you join their free Rebel Active membership programme. They have some great rewards, eg: all your receipts will be saved automatically to your digital wallet, and you will never lose a receipt or warranty. You also have access to great competitions, with fantastic prizes and instant draws. Members only pricing - means you save more money with further exclusive discounts and offers each month. Instore events, celebrity appearances and member shopping nights, are also part of this free membership.

RARE and wonderful customer service experience! My partner and I were purchasing a fitness watch and received first class customer service from a sales associate named Brooklyn. She was knowledgeable about the product but more importantly was so lovely and patient. She happily price matched the item for us and reassured we could bring it back if we changed our minds (we won’t). She also left her name with us and said we could call if we have any questions. I rarely experience this level of service in Australia and very much appreciate it.

Bought something, changed my mind later. Was refunded the money with no questions asked.

I find this store has a good variety compared to other Rebel stores. They have a decent show selection and enough staff to take care of you, different to other places

Ordered goods on the internet, received a email & sms goods were ready to pick up. Went into shop showed ID picked up goods then out of there......plenty of parking not far from the car park

Went in looking for some knee braces but there were none on show in the size required. An employee named Lucinda C had previously greeted us when we came into the shop. As we were walking out of the section empty-handed, she checked in on us again. We explained how there were none left in the size we were after and she offered to check for us. We told her not to worry but she said it was no problem at all. Moments later Lucinda, along with another employee, arrived with the braces in my size. Not only did she go above and beyond but she was calm, considerate and professional the entire time. One of those employees who doesn't make you feel pressured when shopping. Thank you for the exceptional customer service Lucinda and thanks Rebel for doing a great job with your staff

At the mall looking for Teva sandals, called and sales person answered the phone—found the shoes and I went and purchased them . Other stores had recordings, blah blah blah, it was so nice to have a real guy answer the phone! Good service!

Great range, friendly team and the store layout is easy to follow. Special shout out to Matthew H for his above average service today. Thanks a bunch mate, you made shopping during the silly season way more pleasant.

Thanks for the great customer experience. Jason looked after me really well and made sure I would be making my purchase without a worry. 10/10 recommended

I went to look at some soccer boots today. The sales person Olivia was very helpful. Not only did she answer all my questions, she went beyond to help me. Very good customer service skills.

I was served by a lovely young lady Ayesha who explained about the item I purchased very helpful and excellent customer service 5⭐'z

Excellent service by all staff members. I can't remember the last time I was in a store and had so many staff members ask my wife and I did we need help. Special thanks to Keaton who was awesome.

Bought shoes here the sales staff have the patience of saints, the really took their time to look after us thanks

Great store become a Rebel member and receive discounts on certain items I did today on fantastic New Balance exercise shorts!! The staff are always happy and helpful makes it actually a joy to part with hard earned cash🤣🤣
5⭐ for everything Rebel Carindale

Really great customer service 🥰💯from Aisha.she helped to choose right product.she got really great experience and very polite.

Was served by a young man by the name of Deo (hope I spelt that right!) was an absolute gentleman. Super helpful, patient and gave me a full opportunity to make the right decision. Wish this type of service was more common.

So helpful .. son wanted a particular NBA jersey - only store that had one in Australia (we are in SA) - was awesome and posted FOC. . advised me when payment went through and double checked address - GREAT customer service ..

I would like to give a massive thanku to a lovely lady called Dana. When I had a hold up in delivery Dana chased it up over the weekend. Also telling me due to outside their business hours she would contact them on Monday. I have just got off the phone to Dana who did not let me down. Thank u 😀

Great service, always willing to help...