Platypus Shoes

had a click and collect order lady who served me at like 11:45 had brilliant customer service nicest woman she needs a raise

Great store inside Robina Town Centre (next to Apple store). Has a wide variety of shoes and great range of styles. The staff were extremely helpful and provided information that would generally not be available about sizing and shoe comfort. The staff assisted in the purchase of a pair of Doc Martens. Highly recommend this store and their staff.

I went there on Thursday 23/03/23 and bought Dr Martins and sneakers for my daughters. The staff were lovely and very helpful. We came in at around 8.00pm and he was so nice . Sorry i do not have your name but you were great. Thank you so much.

The shoe experience of buying shoes was excellent great service and great shop

I am an NDIS Support Worker. I took one of my participants into Platypus shoes at Robina Town Centre. She was nervous as she has physical disabilities and often gets treated poorly by service staff. They are often condescending towards her and ignore her and talk to me. We were serviced by the lovely Charlie who stated that he works there casually. He was honestly so professional. He was respectful and very engaged. He educated us on what the participant would need in terms of shoes for her feet that are malformed. He was so inclusive and professional. When it became obvious that we were not going to be able to get shoes there, he looked up other stores and educated us on what she would need. I can not say enough how amazing he was. He has a really bright future ahead of him and all staff from all sectors could really take a leaf out of his book.

bought a pair of shoes for our kid and only found out nearly 2 months later (after xmas) and after he wore them for a day that they inadvertently gave us 2 different sizes - we didn't have the receipt but they were super helpful and patient - i found the transaction day/time/cost and they found theirs and swapped out the wrong size, with a smile! Great experience

Came in late on a Thursday night, was welcomed within minutes of stepping into the store by Kate
She really helped me with all my questions and queries, wasn't biased to sell the most expensive late of shoes, gave me multiple options of what would be best for me and finished of with recommending aftercare and a killer smile!
Honestly would reccomened anyone to come here
Best eva

There was a staff member, I really wish I grabbed her name. She was so kind and accommodating even bending down to tie up the docs on my partners feet when he had really smelly socks on, yikes. Good thing he brought them!

Shay was super knowledgeable and helpful. Went above and beyond to make sure I got a certain pair of shoes. Great style and provided an all-round great experience.

Clean store , great customer service as the staff where friendly, patient and amazing. Will definitely be going back.

Super helpful staff and often have a good range of shoes in larger sizes.

Friendly helpful staff. They really know there stuff

Always go here to get my new kicks.

Gr8

Good experience

staff friendly