Commonwealth Bank Port Douglas Branch

Janelle gave us absolutely fantastic service on our two visits to the branch. There was some confusion with a document we needed signed so we had to return a second time and she was so helpful and didn't make us feel like it was too much trouble. Thanks for your great service Janelle !

Great service given by Aarlie Olsen. She was professional, friendly and very knowledgable of the product we were purchasing.

Thank you Aarlie, Job well done!

Be safe, be brave and stay healthy. Kind regards, Ramesh and Sunil Raju.

Just spoke with Aarlie on the phone and she was so thorough and helpful in finding me solutions to my questions. What a great asset she is to the Commonwealth Bank.

Customer service A1 ....
Could not fault!

Very helpful staff. However Normally only two staff and closes earlier than other banks.

No greetings, just straight rude saying “im assisting another customer won’t be long” with a right hand raising to back off kinda thing. She didn’t call me up and another customer came in and she instantly assist her.

The staff and customer service are great at this branch - we've been banking with them for years, and are sad to have to change...BUT did you know that in 2016 Commonwealth Bank was the biggest funder of fossil fuels in Australia??? They are writing their new policies now and, for those people who depend on the reef for their livelihood, we need to tell the bank to start focussing more on renewables and stop funding coal, and especially the Adani project.