Biggin Scott - Ballarat

It was an absolute pleasure working with Fran and James on the sale of my mum’s home. Right from the beginning they were professional and had a great knowledge of the Soldier’s Hill area, but were also friendly and down-to-earth. Selling a home during a pandemic was a bit of a challenge (with travel restrictions etc.) and Fran was always honest and clear in her communications with my siblings and me during he process. We are extremely pleased with the result we got and wouldn’t hesitate to work with Fran again.

Fran understood my needs and worked hard to get my deal done.
Fran listens; she cares; and she knows how to sell a house. She is no one trick pony. Instead she designed me a strategy to sell my unique house to the right buyer. For Fran it wasn't about the most viewers; it was about getting the right viewers. She was patient with the ultimate buyer, clear and ethical, always kept me informed, and was so very accessible. I'd use Fran again.

We'd talked to several agents about marketing our adjoining properties, and were given varying opinions. Initial high expectations from "agent one" were then toned down a bit. Our own views were challenged severely by "agent two". This "pricked our balloon" and we felt quite despondent. We questioned our own judgement about what our places were worth. We then had our properties independently valued, and were happy with the valuations. Deciding to ask a third agent, we sought an opinion from James Nicol. His presentation was professional, detailed and thorough. James told us straight out what he thought we would get. He talked about a marketing strategy and discussed the pros and cons of different methods of sale, explaining why he held those views. There was no pressure. We engaged James to sell our properties. We listed on the Thursday, inspections were on the Saturday, multiple offers came in on the Monday, negotiations were concluded on the Tuesday. The sale price for my property was 20% above the sworn valuation. Working with James was seamless. I have no hesitation in recommending James for anyone wanting to sell.

My girlfriend and I dealt with Fran through the purchase of our property. We cannot speak more highly of Fran who is honest, hard working and extremely personable. Fran is great at communicating with both parties and is very knowledgable of the Ballarat area (including soil composition!)
Fran demonstrated honesty throughout the whole process which is rare. The process was not rushed and she had heaps of information to help us with our move from Melbourne.
I would recommend Fran to anyone and should the time ever come to sell our home, I will certainly be giving her a call!

A professional agent that goes above and beyond.

Fran has been great to deal with and nothing has been too much trouble for her. Fran is friendly, warm, and professional and went above and beyond what she needed to, to help both parties achieve their goals. Fran was always responsive and communicated really well between both parties. We highly recommend Fran to anyone looking to buy or sell a property in the Ballarat region.

A great experience!
We have recently had a very positive experience with Francesca Nicol and other staff at Biggin and Scott Ballarat. Francesca was friendly, honest and efficient right from our very first phone conversation. We bought a house and rented it through Biggin and Scott Ballarat and are very happy with our experience.

Exceptional Delivery!
Francesca was up-front, professional, organised, accurate and informative right from the get go, she listed our house for us during a difficult time to sell given the Covid19 buyer trends changing and managed to not only close the sale but get us a better price than we expected.
Altogether it was great doing business with her and I would definitely use her services again.

I and my wife were extremely satisfied
Francesca had a great knowledge of the market value and marketability of the Ballarat area. She was able to promise us and to get a great price. She was very clear and pleasant to deal with. She had a personable and professional manner.

Professional and casual, very happy with our recent property purchase.
Terrence has been great to deal with from start to finish, easy going, flexible and great with communication. The whole process has been smooth, we couldn’t have asked for a better experience.
If we ever need a realtor we know where to go!
Thank you

Very Professional and Personable
I am an real estate agent representing an investment buyer and we are both from interstate.
Terry was very helpful, truthful and follow through with everything he said he would do. Kept me informed and worked with the requirements needed to make the purchase happen. I highly recommend Terry as your agent for selling or buying. A standout performer and a great person!

We could not speak more highly of Fran, James and Terry. From the moment we contacted James to appraise the property to the final inspection, nothing was too much trouble for the team. We were impressed with the final sales figure and will only ever sell with Biggin & Scott in the future.

Impeccable service from Terrence at Biggin and Scott
Terrence delivered a high degree of excellence in preparing and selling my property in record time for my desired price.
He was very professional with outstanding customer service skills, knowledge and integrity.
I am extremely happy to recommend him.

Best agent in Ballarat.
Exceptional result and quick sale. James' knowledge of the local market and marketing stratergies were key to my home selling quickly. If you want to sell, he will give you an honest market appraisal and give you the best opportunity for sale. Biggin and Scott deliver, not many agents have open homes every Saturday and Sunday. James is commited to getting as much interest as possible by showing homes on Sunday as well. Don't rely an agent being hopefull of a good result, James proactively delivers genuine interest each week, provided great feedback and communication throughout the process while being a good negotiator to get the best price. James is very personable, honest and dedicated. Check out James' weekly weekend Realestate video updates on YouTube and see for yourself the dedication he shows to all his Ballarat listings. I highly recommend contacting James at Biggin and Scott Ballarat, whether you are looking to buy or sell you will not be disappointed.

Ballarat's best agent
I have done the hard work by dealing with most of the agents in Ballarat for you. A few of them are ok, a few of them are really bad, but 1 of them (Francesca Nichol) is the best.

Communication 10 out of 10

Professionalism 10 out of 10

Industry knowledge 10 out of 10

Very rare to find such a good agent. Expect to be dealt with fairly and not hear rubbish information. I think what you see is what you get where as other agents what you see is made up.

Fran is a true professional with great knowledge and skills. She knows the property market and has a friendly approach. Great to deal with in purchasing a property.

Trusted Biggin & Scott with 3 properties over the last year and they delivered a good result on all. Francesca’ s openness & honesty, market understanding and informed judgement ensured the Queen street result was the best of the lot-definitely recommend, Awesome Team! Thanks😊

I found Francesca really professional and genuine to deal with, she was honest and It felt like she had my best interests at heart, she was also quick to reply and proactive on keeping me updated throughout the process.

Fran delivered. We wanted a female agent who could pack a punch. We got her. We will use and highly recommend Biggin Scott for all future real estate endeavours.

The team at Biggin & Scott are excellent. As well as knowing the Ballarat market inside out, their team know real estate. They have sold 3 properties for me and all have delivered an excellent result.

Friendly staff, always a pleasure to deal with. very friendly and helpful. Not pushy.
Francesca made purchasing our first home a breeze 😀