EB Games - Taigum

Friendly and knowledgeable staff. Great selection of gaming and pop culture items.

Great staff always friendly helpful and up for conversation about any product luke is probably the best customer service provider I've ever had always going above and beyond to Insure that we are looked after one of the reasons we constantly return to this store

Been a regular customer here over the years. They are the best in Brisbane. Luke and Nicole are fantastic at their job and they helped me secure my PS5. All of the staff are super friendly and professional at their jobs. The customer service here is exceptional.

Dropped in to EB on a trip to Brisbane. Didn’t find what I was looking for but Luke was an extremely nice guy who kept us entertained with stories of rodeo and living on a cattle station in the outback. Great guy and great salesman.

amazing friendly staff :)

Good and staff are great

Always have a 5 star experience at Taigum. Friendliest staff! And they don’t make you feel bad if you are trading in (Even if they are close to closing time) Served by Luke today and honestly received the best customer service I’ve had in a long time. Lake also had served me recently and she is amazing too! Thanks so much Taigum team!

Amy is probably THE best store manager I have ever come across, kind/understanding/super helpful/ doesn't mind going the extra mile for her customers even if they are annoying sometimes.
All of her regular Staff have sufficient knowledge and have acquired the same traits as Amy.
I could get Games / Pops or other things at other Stores a little cheaper sometimes, but because of the friendly Staff and their awesome customer service, I'm happy to pay a few more $$$ @EBgamesTAIGUM

Had an amazing experience at your store today..served by a lovely man that helped this old bird trade in a console for her son for the new Xbox..I'm completely clueless with all this stuff and new to zip pay also..he was so patient kind and helpful which is so rare these days...and the young lady working with him was just so friendly also...went in quite anxious and left so relieved and thankful

The guy that served me today, Luke, was a straight up legend. Super helpful and friendly. Eb games management if you read this gve this dude a pay rise ASAP!!!!

I was initially going in to EB games at taigum QLD with the intention of cancelling my pre-order of the Limited Edition Destiny game, either to switch to a standard edition and price match to a competitor offering it cheaper, or to cancel completely and purchase it from the competitor if a price match was not offered, as I heard the price match policy was very strict, and staff fight fiercely to keep from doing it. I spoke to Aaron at the counter, and was very surprised by how friendly and helpful he was. I have shopped at multiple EB games over the last 10 years, and was mostly non-plussed with the service, so I was ready to fight to get what I wanted. I didn't really want to drop down to the standard version, but could not afford it by the release date. Aaron offered me to drop down and price match without any issue, which surprised me and I was happy to go ahead with that, but then he offered to hold the limited edition for a week so I can pick it up when I could afford it, which surprised me very much, and I was happy to accept. I had a little conversation with Aaron and another staff member as Aaron processed the paperwork, and got a distinct feeling that these store people cared more about me as a customer than about the money I bring in (which is very little, sorry). Needless to say I will be purchasing all my PlayStation games through this store rather than potentially cheaper competitors, as I feel the staff are more in tune with me as a gamer.

Always loved this place. Surprised i haven't left a google review before.
Staff are always so lovely and helpful no matter how silly the question u might think it is

It's hardly ever a bad time. Have been streaming all week and decided on the flip to check out the sales. Walked out with a $4 Dishonored 2 game (which I'm enjoying and streaming, too)

The staff who work this store all deserve a medal, they all go above and beyond to help the customer and always with a smile. This is my favourite EB Games to shop at by a mile.

Always a great selection of games and goodies in store. Staff are always happy and helpful.

Went in looking for information on a gaming system and I could not have been pleased with the service I received.
Even with my limited technological knowledge I had all my questions answered.
Highly recommend this EB.

Love the guys and gals at EB Games Taigum they are a powerhouse of product knowledge and if they don't know something they help the best way they can by finding out then you both learn something. Highly recommended

Wellstocked,great prices ,friendly staff who are more than happy to help you

Always a quality experience with friendly knowledgeable staff. Shout out to Luke. Top bloke and always up for a chat.

My son's favourite haunt. A bit smaller than most other EB Games but a lot less busier too. Great staff.