The Good Guys Moonah

I recently purchased some white goods at The Good Guys in Moonah and am inclined to leave a review after receiving exceptional service from Jasmine.

Jasmine was dedicated to finding quality products that were both in my price range and fit for my needs, and nothing was too much trouble. She put my satisfaction and comfort as a customer ahead of making a sale, which is rare in my experience. Jasmine is a real asset to The Good Guys - she has a great sense of humour, exceptional people skills, and authenticity, which made interacting with her an absolute pleasure.

I asked Jasmine while I was in the store if I could speak with her managers so I could let them know how outstanding her service had been. She directed me to Carolyn and Amy, who also both had fantastic communication skills and really made me feel at ease. Much to my surprise, they gave me a further discount on top of the discount that Jasmine had already given me!

All three ladies were wonderful to deal with - thank you for making my shopping experience so memorable!

Have purchased a few things from the good guys moonah over the years. Always easy to deal with. Reading some reviews here people don't understand the retailer doesn't make the product sometimes there are faulty products and retailer has process to follow. Some manufacturers do have easier policies than others especially in small appliance category. We live in a world where no one seems to want to work in retail anymore and shops are doing the best to find quality staff but often have to hire internationals on visa's.

Broke my smoothie blender and needed one quick. Easy purchase from the good guys. Very efficient and friendly service with a very competitive price. Brilliant. Thanks

I always receive excellent service from Paul. He is knowledgeable and helpful. I recommend The Good Guys to people and tell them to look out for Paul. It's refreshing to experience friendly and consistent service every time I venture into The Good Guys.

Very patient and understanding staff, always willing to help, prices are also best for quality.

Friendly and great staff. Good selection of items.

My partner and I came in to get ourselves a dryer. And being a big family the quality of the dryer was not important. For us it was the price and the size. So we had a big enough size dryer to dry all of our clothes and still have enough money left over to survive on. We were approached by a truly genuine fellow who actually listened to our needs. Instead of standing there listing all the benefits of an unaffordable dryer for half an hour. He was honest, friendly and most of all compassionate. And the lady at the front register was friendly, chatty and very down to earth. Brilliant staff!

Very helpful staff will get anything you want in at an unbeatable price. It's my favourite shop for electrical items.

Our Meile vacuum cleaner cut out. I took it to The Good Guys in Moonah Tasmania. Michael was extremely helpful, told me that the vacuum had a heat cut out and would work again when it cooled. I got a new filter with his excellent advice.

I went up on the get a tv bracket mount, wich they have a good variety without getting nuts about it.
Didn't interact much with the sales person, who kindly left me to make my choice, without interfering, that left me in a relaxed environment.
Then I follow to the register to pay, and I was kindly welcome by Jasmine, who not only heavily discounted the item I was paying for, she went on to tell me about her experience with dogs....
In the end just wanted to let you know of the wonderful experience I have while shopping at the good guys in Monaah.
All these stores sale the same stuff, but what a difference it makes when a person like Jasmine is there to help!
AND YOU CAN BRING YOUR DOG SHOPPING TOO!
We will definitely shop there again, just to go in with the dog.....
Well done Good Guys.

Recently we bought a large appliance from the Good Guys in Moonah. Not their fault, but day one we had an issue with the appliance. We contacted them and they rectified the problem straight away. So glad we bought from them, we could not have received better service.

We just Drove for from QLD
To Tasmania in six day to live here. We needed a few household items. As we went along Fridge, dryer, kettle toaster, coffee machine the list grew. A massive Thank You to Jasmine her knowledge and patience made the experience really great. We are building a house here and we return 100% to this store because of Jasmine and the way we were treated as customers. David and Kerry.

That little blonde one, Christine, is the best shop assistant I have ever been served by. She sold me a fridge and even carried to my house on her back. She will go above and beyond for her customers.
I also found a dinosaur in one of the fridges.

Fantastic! Great customer service!!!! I called and purchased a fridge over the phone (I knew which one I wanted) I don't recall the shop assistants name (sorry) but they were amazing and gave us a discount without even asking. Zero hassles and the fridge arrived today and is perfect. Thank you!!!!

My husband and I went to the Good Guys to buy a TV yesterday. We were very hesitant about our choice, but the staff there, Mr. Moin, gave very good advice and finally we made a reasonable purchase. We are very grateful to him for helping us with patience and good behavior.

We had a great experience at the Good guys today all thanks to Marita who was very friendly and knowledgeable. A special mention to Jayden who loaded our dishwasher into the car for us and who was also very friendly.

The service everytime at this store is exceptional. The staff are so helpful and friendly and really know their products and if ever there is an issue with something you have purchased they don't make you feel like its a hassle unlike their competitor...

The staff at the Derwent Park store were so nice friendly without being pushy. They know their products, were easily able to find what we needed & we didn't have to wait for any of our appliances.

Came in to buy a new TV because our old one has had the biscuit. A staff member assisted us almost immediately and was very friendly and helpful.

Zacharias was extremely helpful and understanding of an issue with a recent purchase that had a manufacturing defect on the product, thanks for your help, your company owes you a beer, excellent demeanour and showed a genuine level of care and desire to help. Thanks you good human!