Blue Dog Port Douglas

Awesome staff, super helpful. We bought 2 pairs of sunglasses here and the service was brilliant. Thank you so much

Fantastic range of surf labels. Really lovely helpful staff. The go to Surf Shop in Port Douglas.

Good selection of sizes, only place I can find my size thongs

Great customer service

when i was instore, it was awesome,friendly as can be

Best day of my live!

Bought a pair of sunglasses and a hat yesty.
Didn’t really want to purchase them from this place because of the old lady served us but we were in urgent to get the stuff so buying them was fairly inevitable.
We’ve been living in Port for almost 10 years and of course known the owner of this store(a slim fit guy running Tript as well). He has always been a nice bloke and we have also loved a few of his staff as well.
This freaking old lady, however, made us feel very disappointed with a full of racism.
We found she simply made a presumption that we wouldn’t be able to speak any English which probs led her not to want to greet or help us. When we finally asked her to get us some of sunnies from the cabinet to try on she said with a querulous tone and a freaking rude attitude “which one” and then she looked as though despising Asian people like us.
I can’t believe this kind of person still exists in this beautiful city in a great county.
Well, she might be a co-owner as I think she is too old to work as a part-time employee but either way I won’t go back to this place to shop anymore.
Was such a horrible experience ever.

As someone who is educated in a retail and customer service role, I find it disappointing seeing employee’s trying on shoes and on their phones. I will not be shopping here again.

Worst customer service I have ever experienced. Rude staff.