Sydney Tools Virginia

Troy and the team are amazing and help us out when we needed a new generator in the storms putting a generator on hold while we came up an hour and a hlaf away. When we also needed some additional gear (150mm skillie blades), the team was helpful to look even though they did not have the product recommended competitor stores. I will be changing my gear over and shopping only at this store.

Combo kit. $300+ excess after swapping stuff out all for free. Legendary service. You never get this type of customer service elsewhere.

Highly recommend. So helpful! Legends in this store especially when your knowledge for the type of tool you need is a little dusty...

Always sorted me out and went the extra mile even when purchasing/inquiring about smaller items.

Superb range and super friendly and helpful.

Good parking & had what I wanted in stock. I hate paying sticker price and asked what kind of discount I might get. Staff happily come back and provided a decent discount on a 4 figure purchase.

Definitely be heading back there.

Damien is the absolute best employee ever!! He really made the effort to help me with a broken tool and keep me informed throughout the process. If you head to this store look for him and he will help you out with whatever you need!

I recently bought numerous DeWalt tools and accessories from Sydney Tools Virginia and was blown away with the customer service I was given from Kurt. He went above and beyond to ensure my first experience with Sydney Tools was professional and informative. Huge credit to the store and all the staff. Everything looked very professional, clean and tidy. Will for sure be coming back to see Kurt and the rest of the team at Sydney Tools Virginia. Keep up the great work 😊

Needed some drill bit extension and bunnings never seemed to have what I needed in stock. Popped next door, Sydney Tools had exactly what I needed, Patrick the person I delt with instore was super helpful and could direct me to exactly what I was looking for.

Prices were good, even cheaper to what Bunnings had on their website but never had in stock.

Sydney Tools Virginia are the best! I've shopped at other tool places, but I feel I get treated differently as a woman, but at Sydney Tools Virginia I get the same great service as every other customer that walks into the store.

I have to say a special thank you to Jack, who always takes care of me and has helped educate me on what tools to get. Because of him my male workmates often say "Oh, you got the good one!". Thank you Jackson, and thank you Sydney Tools Virginia, you make me look like I know what I'm doing, which as a first year apprentice feels really good! xox

Total tools is full of tools, Sydney tools has mad blokes like Jackson and Alex, they look after you like newborn baby if you treat em right, I have never felt so welcome in a store before. He's perfect replacement for Tom who had been servicing me for for over 4 years.

If you find Jackson, you're in good hands.

I was on the phone to Tom about inquiring about my Milwaukee fastback camo knife. He sorted me out by finding the last knife available, very stoked that he was able to sell it to me. Great customer service on the phone, great lad. I came into the shop today to pick up my knife and got served by Andrew, awesome bloke, top-quality, good customer service, he hand delivered my Milwaukee fastback camp knife with care. Thanks lads, will be back at the Virginia for another purchase in the future.

Walked in and was immediately greeted by Pat, I was sort of confident I knew what I wanted but he still took the time to discuss options with me. Overall a very positive experience, ill be coming back to see Pat in the future

On of the top stores in Australia with professional staffs, I had a warranty issue with my Milwaukee soldering iron went to the store met the Kane he help and assist me from A to Z and solved the issue.
Thanks you Sydney tools Virginia for having professionals at your store.

Thanks Kane for your all efforts you are a legend.

Great service. I don't know the sales staff members name, but he went out of his way to give me the best deal he could when I had to replace all of my tools that were stolen. Had one faulty product that they replaced in store with no hesitation

Came in last minute on Thursday night, Jackson was more then happy to help me find the right toolboxes for my ute, and continued helping me even when the store closed.
Amazing service. Highly recommend to everyone to shop here.
Thank you so much jackson, loving the boxes!
See you next time!

Rob has been a fantastic help. I bought a paslode framer and finisher from him and when i had an issue with the finisher he tested and fixed the issue straight away, on site and replaced a faulty gas cylinder i got from bunnings for free. I bought some dewalt gear as well and Rob and Josh helped me with my redemptions. Top crew, will shop here again. Cheers

Great store. Was in there today looking for a sausage gun. And gave me a great discount. Couldn’t recommend this location enough

Went into Sydney Tools Virginia and was impressed with how well the place has been set up. All the guys were really helpful especially Andrew who went above and beyond to assist me. I purchased an 8pc Milwaukee kit and couldn’t be happier with it.
Thanks Andrew and the team at Sydney Tools Virginia

Went in store and dealt with ‘Pat’. Great service. He was really helpful and took the time to go through everything with me. Will definitely be back.

The best tool shop I’ve been to in years. I shop for my company and personally and always receive the best service and prices from Jackson. He’s the man to see. As long as he’s there i’ll shop there. He’ll go so far put of his way to help. Thanks mate