rebel Virginia

Aymie was very helpful and efficient in getting membership and transaction challenges resolved - great customer service!

Needed a pump for a volley ball and when I asked where they were, the lovely girl offered to pump it up for me and wouldn’t let me pay. Really nice to experience such amazing customer service

I always prefer to come to rebel Virginia compared to other rebel stores because of the excellent service the staff provide here. The staff are always helpful and friendly. This store has very reasonable prices and often has large discounts on expensive items.

Great customer service. The only downfall is that some stock items are out of stock most of the time, but understandable for being a busy store.

Lots of equipment cheap and staff were really helpful

Bought some running shoes from here the other day. 5/5 for customer service: Aston gave me a warm and friendly welcome to the store and Bernard was an informative and extremely helpful sales person - love my Asics!

As the school holidays ended, my boys needed new school shoes. Rebel always has great specials on. Great variety of sporting goods.

Olivia, customer services technician, who I assumed is an expert in Orthopaedic Engineering, was so well versed in her product knowledge, compassionate to my physical issues and absolutely very helpful. I am now enjoying a less pain free walk in the morning due to acquiring the correct shoes for my needs. Thanks Olivia, you’re a star!

Great customer service and friendly staff. Staff went out of their way to see if I needed help and gave me very detailed info on what I was looking for which was great to hear

Great service and price.

What an amazing customer service experience I had! I was there primarily to purchase a new free weight set, and a few weeks prior had tried to do this, but ha been bombarded by sales people asking me if I needed help more than three times in a 5 minute period, that i was feeling somewhat pressured, and uncomfortable, seeming as if the staff had accidentally been assigned to read a staff handbook from the 80's, where a corporate structure trains them to "harass" the clientele instead of using instinct to read the customers needs with a smile and acknowledgement, non verbally letting them know that they are available if needed. ANYWAY, yesterday was a refreshing and assuring experience, under the amazing experience with Paul, who was genuinely helpful in his first engagement, unobtrusively, and decided to get his help, with his amazing ability to offer the exact assistance that I required.
He made sure to listen to my needs, as I was delving back into starting a weight regimen after a long hiatus due to some unexpected muscle loss from a serious abdominal infection. He was caring and attentive and I felt immediate trust for his natural ability to provide a truly dedicated experience to make sure I was getting an honest, carefully designed and personally designed customer experience. I did take full advantage of his knowledge and thoughtfulness, to buy the perfect start up package, and Paul made sure I was taken care of and even assisted in packing up my car with weights, new bench, and other amenities.
Thank you Rebel Sport Virginia! You have made me do a complete 180, and this location will be my first choice from now on. Keep up your effortless service dogma Paul. They are so lucky to have you!
And thank you Bec, at the register, for taking the time to make the purchase part of things, effortless and joyful.

Massive thanks goes out to Paul and Tamika at the Rebel Virginia store. They answered the call when our Pan Pacs hockey team put out a request for donations for our tournament. You guys are awesome and it made our week long tournament all the more enjoyable. Thank you so much guys.

Very happy to be a regular client. Staff have always been very helpful and know their products well. Seem to genuinely enjoy their job. Product range is superb and very reasonable pricing.

Great friendly service. As we moved through the store staff always asked us if we needed help finding anything. Nice big store, tidy and lots of stock.

I ended up at Rebel Virginia today due to needing new shoes with strong arch support, the shoes I was looking at they only had stoked in my size down there. The store was kind enough to place them on hold for me so that I could try them on once I arrived. Michael was amazing with his knowledge and help not only with my shoes but with the Y-bell weights as well. He went above and beyond to help me out and truly made it a wonderful customer experience. I would highly recommend the Rebel Virginia team to any Brisbane rebel customer.

Went to Rebel Virginia looking to buy a pair of walking shoes, upon arrival I was greeted by a young man who was very friendly and helpful, the shoes I was after were not available so he went to the stote system and located some at the Stafford store , he rang them and had them put two pairs aside for me , great service and I will definitely go back to the Virginia store.

Ethan C was really helpful and friendly. It made it really easy for me to choose a boot that I wanted to play TRL. I didn't want anything too flash and he managed to deliver with the size I wanted even after I went through a few different choices of boots. Thanks Ethan!

Good range of swim wear. Helpful staff. Easy parking and store access.

First time going into this store and was greeted by a friendly young man. He then helped me with my enquiry. Great costumer service.

Really friendly staff and only too pleased to help. Not pushy for a sale, so highly recommended