Commonwealth Bank Robina Branch

Just want to say how great the service was today at Robina. They are a busy branch with staff offering assistance where they can. Keep up the good work.great experience.
Thankyou.

The best customer service on coast .sue the lady at the front is absolutely amazing always happy and greets me with a smile

This is a very busy branch but the staff are very knowledgeable and helpful. They are often let down by the technology

Dear Lucy,
Thank you so much for your excellent support in regards of IMT yesterday. We truly appreciate the way you assist us to resolve the issue which went above and beyond, otherwise we will lose our property deposit because of that so called major bank’s negligence.
We have been business banking with Commbank for years and always seeing the positive outcome among other major banks. Please accept our gratitude towards your best customer service

Thanks again and Have a great day !

I don't find the phone service offered by Commbank very user friendly or well thought out. As such, I took my business to the bank in person.

Kiara is a customer service superstar. I got my details updated and sorted out within 5 minutes of entering the bank.

I am confident that Commbank is as good as banking services get in Aus.

Lovely team at Robina branch. Particularly Alicia and Suzanne in helping us setting up our accounts. Professional and friendly service.

Staff are always friendly and helpful especially Sue 🙂

Alicia was so helpful and warm. She made my appointment experience so blissful and easy.

Having read these reviews before my appointment today, I was expecting the worst. However the service I received from Blake today was exceptional.

Amazing service. I think Suzanne was the lady who helped us. Both ladies where amazing.

Very impressed with the service at this branch, particularly by Bec. She went out of her way to assist with our issue. Greatly appreciated!

Had a great experience today .. see graig exceptional customer service

Amazing service received at this branch

Favourite branch!

Handy little branch

Tellers were lovely but the woman at the front desk was unbelievably rude and unhelpful

The big, blonde beast of a teller was very little help. Palmed me off to someone else (who was helpful), literally told me ‘go ask someone up there’. She was very dismissive. I honestly find it strange that when you have such an easy job, and can’t do it well, that you’re the one with no patience?

Looking at the reviews here, they clearly do not focus on customer service and satisfaction, so I guess she’s perfect for the role