BIG W Robina

Great to still see this Big W on the coast, massive store with great variety of items for sale

I hadn't visited Big W Robina more i did online shopping my experience was excellent everything came as described well packed nice job Big W Robina 😊.

Christmas and Birthday shopping with a family "Wish List"in my hand! We did need to ask for help locating some of the items though! Noticed heaps of really beautiful items for the hous

The young man was very courteous. Very Pleased with the photo order

Adrian in the tech department is amazing. He helped us out with a phone for my 92 year old dad. He brought out a chair for him to sit down. He was just fantastic. The world needs more retail staff like him. He needs a pay increase too.

I enjoy finding new books in the book section. Good prices and a good selection including new releases.

I love Big W! I always buy children clothes and underwears for my daughter. Easy shopping at Robina Town Centre.

Well set out easy to find things I want and staff are very welcoming helpful and friendly

Nari on customer service was terrific a great employee.. so great she has her uniform on easily spotted. The worse thing that Big W did was get rid of their uniforms .. maybe think of it.

Went to change something they were very helpful in and not in 5 mind very friendly staff

Great for all aspects of the house. They also stock a large range of toys and clothing for all ages. The store has been recently renovated and looks amazing.. Used click and collect service and had no issues with the timing or the pickup. Highly recommended this service.

Great place to shop plenty of underground parking

3 out of my 4 click and collect orders have been done promptly, fast and quickly, however one very simple order took a few days which was a little confusing, however the other 3 times we're perfect.

There are many benefits to coming to Big W, from cheap clothing, great household appliances and amazing staff.

Each time I've been greeted as I walk in and leave, the ladies at the Click and Collect facilities are amazing, nice and get to you as soon as possible.

Highly recommend coming here if you are in need of household stuff or clothing.

I am so pleased to be able to write my review of the phone experience I had today with one of your (I hope one of your most valued staff members)
Margo was a beautiful person so very helpful.
Nothing was to hard or to much trouble for her to help out a customer her patience was exceptional.
I do hope that most of your staff are like her as then shopping in your store would be a delight.
Please see that Margo hears about this and hopefully rewarded.
Thank you Margo
From a very satisfied customer

I would just like to say a huge thank you to Kayla @ the party/balloon shop today mid-morning/lunch time…
This young lady was extremely under the pump & getting ambushed by so many shoppers all at once, including shoppers just wanting to utilise her as a check-out.
She was so well mannered & calm to every customer that came at her whilst also having to change a helium bottle.
When our turn she answered all our questions without hesitation, was extremely helpful & even prioritised my order, while I waited.
She is a real asset to your team & really deserves the recognition.
I will definitely be back & be recommending the BigW Robina party shop.

Lots to choose from, great for the kids. Prices may vary, if needed can use scanners in store to double check.
Always look for safety requirements with children's toys, enjoy your Shop! Clothing, housing goods toys and more
I recommend a nice browse enjoy

Went to Big W Robina on the 24th Feb and purchased several items also hand controls for Nintendo Switch.
I did not have any idea what to get but wanted these as gifts. I'm a senior so it was pure joy to have Adrian serve me at the tech counter, he has a wonderful disposition, great customer service skills, he took the time to work out what my needs were and did not rush me. I sometimes do not stop at service counters as I've come across impatient staff in the past when shopping in general and as I get older it is really appreciated when someone takes the time to acknowledge me and assist me, so having Adrian's wonderful service was really enjoyable and made my shopping experience really great! I love shopping at Big W as they always have what I am looking for but it is so much more wonderful when I get fabulous service!! Thank you Big W for having staff like Adrian, he made my shopping day.

Robyn and the service desk team were so incredibly helpful. We had a faulty tv and the team went above and beyond to help me and find a resolution. A massive thank you to robyn!!

Adrian from technology went above and beyond to help us find the right speaker for our motorhome thankyou for making our holiday wonderful 😀

Always a good experience coming in the store
All staff are friendly and helpful
Highly recommended