Australia Post - Woden Post Shop

We had a really positive experience yesterday, with a passport interview for my 15 yo son. Having read another review about staff who couldn't be bothered and there being a really small window when passport interviews are conducted there, I was reluctant to even try. However, we made the booking, ready to have to try again when we returned to Melbourne. On the day, we arrived early, yet were greeted warmly and professionally. I would like to thank Erich, who handled the interview, for his friendly and methodical approach. Would recommend.

Excellent customer service, staff are always friendly and welcoming given how busy they can be. Staff are quick and efficient. The shop was tidy, fully stocked and easy to do what I needed to do. Excellent effort from the staff to help others.

I’ve been to this post shop various times and the overall experience has been good to great. Peak hours are always crowded but the staff are friendly & helpful regardless. The 2 self service machines do help if you don't like to wait.

Awesome staff. Watched several people being refused parcels because they didn't have ID.
Makes me feel safe knowing my parcels are looked after.

One of the tidiest and well stocked Australia Post's in Canberra. Always has stocked supplies and materials. Service is fast, although there is usually a bit of a wait, due to it being busy. Can find good deals while waiting.

Really impressed! Went in to get passport photos. The staff where brilliant! Made the whole thing so easy. Keep up the great work!

Thanks to Emily! Who got my passport photo done extremely promptly and with great care :)

Thank you so much Emily from AU post Woden for helping me with my western union transaction. Thanks for being so friendly and helpful!!!

The Woden team are always helpful and have a smile - despite the difficult environment and extra deliveries due to covid. Thank you! 😊

Friendly and efficient service provided by the team. Reasonable staff.

Huge number of lockers available and a early pickup window!

Amazing staff and good service.

Always helpful staff

So far every visit to Woden post office I’ve had good experience. The staff has Good customer service - Professional, fast service and friendly. Thank you.

Sometimes there can be a bit of a queue. But service is usually pretty good.

Friendly, helpful staff every time. Thank you.