Westwood Automotive

Great communication, repairs completed within quoted timeframe and very happy with the repair quality. Special thanks to Jason, who handled a query and addressed a minor issue in a friendly and efficient manner. Great service overall.

Had a car accident and chose them for repairs from the options provided by my insurance provider, AAMI. I got my car back in just a month and my car looked brand new! Very happy with the results. Indeed, they do a great job! Thank you!

I recently had my car repaired at the Westwood Accident Repair Centre after an unfortunate road-accident, and despite the extended duration of almost three months, I must say, the quality of their work and the exceptional customer service made it all worth it.

The repair results were nothing short of astonishing; my car was returned to me in pristine, brand new condition. The wait may have been longer than expected, but I can't complain when the end result was so satisfying.

One of the standout features of this repair centre is their commitment to customer satisfaction. Not only do they provide a lifetime warranty on their repair works, but Natalie and Lynn were an absolute delight to deal with. Throughout the entire process, they kept me informed about the progress of the repairs and were extremely transparent in their communication. Their dedication to ensuring I was aware of every step and comfortable with the timeline was truly commendable.

The team's attention to detail and their dedication to excellence are evident in the flawless repair work on my car. They truly care about their customers and take pride in their craft.

Despite the longer wait time, I can confidently say that I would recommend the Westwood Accident Repair Centre to anyone in need of high-quality repairs and outstanding customer service. Natalie and Lynn's professionalism and helpfulness made the entire experience smoother, and their team's craftsmanship is unmatched.

Thank you, Westwood Accident Repair Centre, for the outstanding job and for going above and beyond to keep your customers satisfied!

Thank you to the lovely lady today in reception helping out my father your excellent customer service you went over on beyond today

The team at Westwood Automotive are impeccable. From communication to the quality of service, I was impressed throughout my entire time with them.

Front staff gave consistent updates and notified me of their progress with my repairs.

It did take a while for the repairs to be done but I can't fault them, as repairs commenced just prior to the Christmas/holiday period.

Having received my car, it was in great condition. The repairs team had even cleaned the car, from wiping and vacuuming the interiors to even making sure the exterior was spotless.

Thought it would have been a nightmare dealing with insurance and the repairs company but Westwood Automotive took care of it all.

Can't praise them enough for their quality work. Would highly recommend them and their services.

I would highly recommend this business based on my recent experience in dealing with the team. They're honest, professional, great after-repair customer service. I followed up with them twice after the initial major repair for some minor and cosmetic issues - unlike some repair centres, their can-do attribute and warm service really impressed me.

While I wish my car will never be involved in any accident in the future, pick Westwood Accident Repair Centre if you need car repair service. Thank you team!

Denise provides excellent clear communication to clients. AAMI selected panel shop !!

This place is very good. Brought my car in through insurance, they were extremely quick and communicated efficiently and frequently. They fixed my car well and my car was clean when i got it back.

Well I was referred to thus company by my insurance comkany after an accident. They are thoroughly professional people. Even in the Covid lockdown they did it in time and most importantly I was updated at every single work done to my car. There custoner service is exceptional and Kudos to Natalie for her very courteous and prompt phone manners. Work dibe was amazing. They even cleaned the car inside out. My car was brand new again. Well done team Westwood to take care of my Red Hyundai Elantra in July 2020. Thanks

Thank you for your outstanding panel work on my D-Max you guys did an excellent job .
Great communication from the Westwood,kept me in the loop as parts can take sometime these days to get .
Car came back spotless and I will certainly be recommending you guys .

Thanks again 😊

I do not know what the fuss is about bad service and negative reviews with these guys

Crystal clear communication regarding timelines, really good execution of repairs and my car runs better than before.

Kudos to the team!!!

Have nothing but good things to say about Lynne and the crew at Westwood Automotive who went that extra mile to get my car fixed and back to me in time to get me on the ship to Tassie to see my family whom I hadn’t seen for so long (Covid grrr). My car looks brand new again.
Thanks guys, you’re the best and I’ll tell everyone about the great service I received from your company.

Great panel repair shop with friendly polite staff.

They are absolutely amazing! I had my car repaired really quickly. Super friendly staff and they actually know what they are doing which you can’t say nowaydays for some repair shops. Great job guys and thanks for making the whole process super easy for me!!

Awesome service, our Peugeot car was fixed perfectly after an accident. So satisfied we just gave our car there for a service. If you are not satisfied with anything, just be nice and they will be nice back and fix it.

For a first time visit, it was a good experience. Polite and friendly reception lady as well as the other staff.
Will update as I go along.

So helpful, time efficient and pleasant to deal with got extra help today and they went above and beyond expectations of service 100% satisfied thank you so much for fixing our car and making the process convenient

Great service, very easy to organise repairs with, fully cleaned my car when I took it in just for a small part replacement - highly recommend!

First rate repairs to our Rav4. Ready within the promised time and details of the work explained fully. Friendly and helpful staff. Recommended

I was extremely happy with the repairs done on my car by Westwood Automotive, I was constantly updated throughout the process and the staff were fantastic to deal with, I would highly recommend this repairer