EB Games / ZiNG Pop Culture - Waurn Ponds

Other than the already fantastic EBGames franchise, the Waurn Ponds stands out to me much more. It’s not the closest EBGames to me, but I still visit it frequently because of how friendly the atmosphere is and how much I enjoy my shopping experience at it. Manager Nathan is such a lovely guy, and he always brightens my day. Thanks everyone at Waurn Ponds EBGames!

This store is always so clean, organised and full of options. It's had my back for so many of my childrens birthdays, Christmases and special rewards/surprises for doing well at things.
The people who work their are always so positive, they feel genuinely happy to help, never bothered and easy to joke with. The customer service is top notch like the products.
Such a fun store that it will be a shame when my daughters grow out of it...Granted with its range they might never.

Very good anime books and models

Great place to meet up and enjoy good food .
Great staff.

Wonderful looking store. Plenty of space between shelves to accommodate multiple people and not be crammed in. Lots of stock, especially pop vinyls and merchandise. Well presented and laid out in a sensible manner. Would happily come back here again.

Normally, I always expect EB games to have average games, but one day there were just a whole bunch of rare games that were just on the shelves here and I ended up buying most of them. The staff that was there on that day was very friendly and we ended up having a good conversation about the games that I was going to buy. In the end, the experience was very positive.

Great customer service! Walked in searching for ps5 plates, but were out of stock. Worker went the extra mile to call up Geelong store and put one on hold for me.

Store was pretty busy during a sale 12/7 with only one guy with glasses behind the counter. But he did an awesome job. Multitasking different customers and being super nice and helpful to each one. Made my impulse xbox purchase really easy and answered any questions I had 👌

EB Games at waurnponds is really great as there Service is awesome and very understanding when it comes to issues with products and just all out friendly customer service. And they also have just about every electronic products they you could possibly want and if they don't have it. Then they will be able to get it for you. Very happy Customer! 😃👍

Nathan, Just gave the best service I've had in an eb store in quite some time. Since the new manager has taken over he has tightened up the team, got the store looking the best it's ever looked since opening, and the range seems so much larger than it ever has been, keep up the great work guys.

Every time I go to this Eb games it’s like visiting an old friend, I look around to see what’s new and can freely ask about anything that interests me, at the counter the staff are very well knowledge in all things gaming and are always up for some friendly conversation. I traded in some games here expecting only $40 for 40 games but was surprised to receive $240 for many “ rare games” I had in my ds collection. These guys are super friendly and very very knowledge. I’ll gladly visit this Eb games over any other

Really good experience. Went to pick "The Witcher 3" yesterday, dropped my student id. I reached home and i received a call that they have got my id with them (before i even realized that i lost it). The staff in-store made the effort to call me on my phone and inform me that they have got the id with them. Really appreciated. Will be back to get more games.

Just went here and bought some more Lego. Great range of pop culture items and accessories. Service was superb. Staff were very friendly and knew their stuff. Cheers.

They are great staff. If they don't have what you want they will ring around other stores for you. Even for a $8 game where they made nothing from it, they spent time tracking the game down for my kids.

It's a nice store and it seems to be reasonably well stocked. Staff are polite and helpful!

Really amazing collection. Great place to get so much special editions compared to alot of other stores. Really clean and exciting set up and great, quick and lovely service.

Very good store. Great discounts and they always have sales going on. Staff were very friendly and helpful.Located in a very good space. Good job EB games and keep it up
:)

Love this store lots of goodies on-top of the games and staff were very friendly, helpful and knowledgeable on their products

It's a really great store and the staff are always willing to help

Customer service is awesome. People who work there are really helpful and so kind. Had an awesome experience shopping there.