Walgreens

The day before my birthday we were supposed to have flooding in our area that affected my flight and I had to change it to early the following morning. I had to print my parking pass or I couldn’t park and I didn’t have a printer. Jason had never used the printer before and was having problems trying to print my document. Jason did not give up despite the printer kept giving an error code. He was determined understanding and sympathetic at how desperately I needed to have this document ASAP. I left with my document in hand and he wished me a happy birthday. Great customer service from this young man!

Used the store a few times in past, but review is specifically for service this past trip when I had 3 kids under 4 years old trying to take passport photos. Fast, professional and very flexible working with the kids.

Wonderful people-very friendly and helpful! Everyone in the pharmacy is great! They go out of their way to help you and answer your questions. I love the Rite Aid in Highland Falls.

Nice, clean and friendly staff. I do most of my shopping on West Point but it's nice to have Rite Aid open late and close by for convenience.

One of the rite aids I've been too. Clean and very organized. They treat you with respect and they are very caring.

Solid location. Staff is friendly and the pharmacy is prompt. They can and will go beyond the norm to assist you.

Always has what we need. Order pick up is great

Great selection and prices without having to run to a bunch of different stores. 20% off my purchases doesn't hurt either.

This place has all your drug store needs. The staff are always professional and friendly.

Great Staff, great prices and a good stock. Overall a perfect store!

Smooth Covid testing experience

Friendly and excellent customer service

great

My primary pharmacy for many years. Not 5 star, but consistent solid 4 stars. Medication questions are taken seriously & I'm given honest answers about when Rx will be available for pick up. Good selection of non-phamacy items: office supplies, seasonal merchandise, health & beauty needs.

It’s a typical Walgreens. Organized well but out of stock on a lot of products. Service was friendly and fast. Prices were high.

Drive thru pharmacy has been closed very often lately- so frustrating.

Pharmacy needs some attention from Corporate. Perhaps they shouldn't have dropped all of the Rite Aid pharmacists, who knew this town by name and greeted us with smiles. This new Walgreens pharmacy team needs some help in getting up to speed. Service, dependability, accuracy and speed are non-existent. No smiles, no knowledge of our health history or concerns, no peripheral conversations...and they don't have the prescriptions on time. I went two days without a prescription, because one of the pharmacists told me they had the drug, but needed to bottle it, and asked me if I could leave and come back later. I came back later (two days later) and was told the same thing by a different pharmacist. I still had to wait twenty to thirty minutes for them to bottle my order. Absolutely sub-par performance, Walgreens. Please give this pharmacy some attention.

Typically is convenient and it's ok. I feel staff were nicer when it was RiteAid. Pharmacy for the most part pleasant except one individual. I gave it a 1 because a was rudely rushed out of the store by a woman 5 minutes ago as if my spouse and I were the only one holding up the line outside. I'm sure people had left while I was shopping that could have allowed others in. I placed my items at the counter told them to keep it I was trying to put together a last minute easter basket for my granddaughter. So annoyed. But someone else will profit off of it now.