AutoZone Auto Parts

Super helpful staff were willing to loan me a wrench to move a piece out of the way of my headlight assembly so I could get at the bulb. Who'd have expected I need a shop to change a bulb? Not me. But they were here to help!

Very helpful/knowledgeable staff. Thomas G went above and beyond. I went in to buy 2 headlight bulbs and left with more than I ever expected. He took the time explaining the pros and cons of specific bulbs that would be best for me and even got his hands dirty replacing the old ones and taught me how to properly install them myself for future reference. More than that he even gave me advice on how to fix my bad paint job if I wanted to do that and who to go to having many years of prior experience himself. Even gave me advice on other cosmetic damage I had. He definitely didn’t have to go out of his way for me but he was happy to. Would recommend to others.

Needed a new battery for my car and this gentleman Austin who works there, went above and beyond expectations. He not only helped me find the right battery, but assisted me installing it in the parking lot. That is exceptional customer service. I highly recommend this place and thanks again Austin!

Super helpful and knowledgeable staff!! Both Kyle and Thomas were excellent and I appreciate them both very much and this store. Thanks!

Great service from the Macedon auto parts store! Kyle the employee was very helpful and nice! Great service from Kyle! Highly recommend!!

One of the managers, I think his name is Tim (parts manager possibly) was extremely helpful, knowledgeable, etc. I was picking up oil and a filter for my riding mower. He looked up info and got what I needed.

The sales person was very helpful and friendly. Obviously enjoyed working with people. He installed and filled and explained what I needed to do and dabbed me from having to buy a new battery. (Hopefully)

The staff were very polite and helpful. They had the parts I needed. Very clean and organized store.

Austin went above and beyond for a guy in need. My car wouldnt start so he gave me all the help/ information I needed to get back on the road. I dont know how I could repay him for helping a total stranger as if I was family. By far the greatest auto store employee/experience ive had in 26 years. He deserves a raise and to be promoted. Thank you Austin. You’re the best. FIVE STARS TIMES TEN!

I've only gone there for some basic things like wipers, body clips, fluids, a new battery ... the staff has always been positive and helpful and gone above and beyond. For example, they fitted new wiper blade rubber into existing arms when the new replacements didn't fit/work quite right.

Always have what I need if not they can have it there by the afternoon or the next morning. Depending on who you get to wait on you is what kind of service you get I guess. I usually go for the gray shirts and don't deal with the people with the red shirts on LOL

I want to specifically give high thumb up to Tim (sales manager) and Jacob A! After a poor experience at FS, Tim and Jacob showed their professionalism, patience, care and efficiency to me.
Many of us found that it is hard to find a car service shop with honesty evaluation nowadays. We are not car expert, so we give our trust to those car experts, praying they will do right job. But we are often disappointed. Today I found two at AutoZone and recommend them to all who are looking for trusted services.
Tim and Jacob A are the ones I can trust. They are the reasons why I will come back whenever needed

I came into the store with a bolt I needed for my husband. The first clerk seemed like he didn’t want to help me and then I stumbled upon Kyle G. He went above and beyond helping me!! Great team member!!

Jake helped me avoid a crisis! Was traveling from MA to Erie, PA and my check engine light came on. Jake walked me through everything I needed and sent me off safely. Can’t say enough about the service here. True life saver!

Excellent customer service both on the phone and in person. They were able to fit out a new battery for my little import car in short time on a Sunday late afternoon. Will definitely be back for more auto needs.

This location always has the best stock, and some of the best customer service I have experienced. I highly recommend coming here for anything you need. Brakes, oil change, spark plugs, these guys and gals are great.

They are super helpful. Even during a snowfall with wind and freezing Temps they changed my headlight without hesitation! Great store.

One place you will ALWAYS get friendly service and people that know what they're talking about. If they don't have your part they can get it that day or first thing the next morning and that's what I like about AutoZone.. free battery test alternator test check engine light free tool loan I mean come on what else can you ask for get in the zone AutoZone

Jake helped me find a new battery for my car, and wasted no time installing it so that I could continue on with my day. Also checked the diagnosis twice just to be 100% sure it was my battery and nothing else.

Nice staff, very helpful