Walgreens

Piper & Kortni provided me the most help in affording my prescription I've EVER been given. The Normal oop cost is over $400. They educated me on programs available with coupons, were friendly, patient, and worked quickly. These girls are passionate about helping people and gave excellent customer service. They made Walgreens 5 🌟

Love that Walgreens pharmacy has the option for walk in vaccines without an appointment and such convenient hours. My son has vaccine anxiety and does better picking the day he's ready and going with little wait time to think about it in between. This worked out perfectly. We also had a very nice staff member doing his shot, Laurie. She was very calm and did a great job with distracting conversation. Thank you Walgreens!

My experiences with this particular Walgreens Pharmacy drive thru over the past 3 years include there were waiting in line for periods of up to 20 minutes when there were 5-6 cars in front of me, sometimes less. When I got to the window, with many cars before me, a minimal of times the Pharm Tech or Pharmacist would state, "hold on one moment," and the remainder of times; when I was the only one who arrived with no cars in line, there was no a short waiting period of about 1-3 minutes for the person to gather my 9 prescriptions and be on my way.

I believe many customers who complain don't understand why (we) must wait in line for, what appears to be, an unreasonable amount of time. My understanding, based on personal experience and from speaking with my brother who is a CVS manager in North Carolina, the stores are short staffed and corporate won't allow any more employees than corporate's standards, short-staffing results in longer wait times at the drive thru and and the inside pharmacy counter and fewer staff does more work; I've seen times when the Pharmacist worked diligently to keep up with the many Prescriptions that may have arrived form many physicians at near the same time and a Pharmacy Tech is the only one available to search the many bins where meds are kept waiting for customer pick-up, process them (payment) all while working the drive-thru window AND the people standing in line at the inside window. Many of these employees have many additional time-robbing responsibilities that must be kept up with too; it can be a very stressful job. There are also the customers who have questions that need answers, and customers who will chit-chat with the person serving the windows and have no regard for the people behind them.

I give this pharmacy a 5+ and corporate a 2-3 because they have to make a good profit by ordering the stores' operations and staffing through policy and procedures.

So, next time you pull in to a drive-thru or enter the building and must wait, please consider these very hard working staff are doing the best they can.

I have had many great experiences with the staff in the pharmacy. The pharmacist is phenomenal and very knowledgeable and I am thankful for her. Honestly has been a life saver when my little one has been sick. She is also kind.

They always seem to have courteous, friendly and helpful staff on board. I also take advantage of their rewards program that can often sneak up on you with unexpected discounts. Not to mention I saved hundreds of dollars per year after switching to Walgreen's Pharmacy!

I ordered same day graduation cards to be printed at this store. Unfortunately the cutter was misaligned and therefore the margins on the majority of my cards were uneven. The manager reprinted them with the same results. To make it right for me, she brought in her papercutter from home and hand cut all my cards to perfection. Couldn’t ask for better customer service! Thank you!

Thank you to the Assistant Manager Andrea!!! I wanted to take advantage of the 40% off photo sale and surprise my husband with our engagement photo on an 11 x 14 metal panel. I also had a poster printed for a relative's 50th Anniversary party. Walgreens called to let me know the poster was finished, however they were out of metal panels for an indeterminate time. They said they would honor the special despite expiration, once they receive more metal panels. I picked up the poster and it looked great. A couple hours later they called and said, Andrea picked up some panels at another location and now my engagement photo is ready for pick up. Upon checkout, they not only honored the 40%, Andrea left a note to take off 15% more!!! I couldn't be more delighted with the outcome and the personal service. Whoever you are, Andrea, Walgreens should feel proud to have you. You're truly an asset!!!

My son went there for his Covid shots, pharmacists were helpful and got it done in no time.

Never had a problem here. Staff is friendly, kind, efficient and helpful

I've been going here for ten years and I have always been happy with the service and selection in the store.

Pharmacy folks are effective and nice

Always friendly and helpful!

Love this store

Clean store!

Workers are mostly friendly but never fail to greet you with "Hello, welcome to Walgreens." Always quick about prescriptions and have decent prices on their merchandise.

Had what I needed.