AT&T Store

Jett was fantastic! He took the time to really go through everything in depth. It was such a pleasant experience!

I went to the first location in East Liberty, Pittsburg Pa, and was told they couldn’t take my cash payment. I went to the Squirrel Hill location and the customer service was stellar!

Go see Jett. He is very friendly, knowledgeable, and is genuinely interested in helping his customers!

Leeland is exceptional - patient, kind, very knowledgeable, and efficient! I'll be back for sure!!!

Brittany was very patient with me I'm 88 years old and had a heck of a time trying to pick out a phone and she made it very easy for me and Brittany offered so much help with my phone not only did she help me but has a life long customer.

Ben and Bri very nice guys!!! They helping me a lot.Always fix my all problem.I really appreciate them.Thank you for you business.

Yo this place is one of the best AT&T store ever.
Especially Ben! He was super helpful and understanding. Appreciate his help!
I recommend this place to everyone!

Brandon is an amazing employee. He knows what's best for the customer and makes great recommendations. At&t should be very proud of him and his skill set. He took my concerns and was able to jump right in and assist. This will be my forever store until Brandon leaves.

The store manager, Benjamin, was fantastic! He was so friendly and fixed my phone in minutes. The wait was also super short; he was able to help me almost instantly.

Brandon at the Squirrel Hill ATT branch is one of the most personable and professional company managers I've had in a long time. The store has a great vibe and the workers seem happy to work there despite the constant influx of customers.

Super friendly staff. We ran into issues doing a phone setup an plan upgrade but they rolled with the punches and everything got set up perfectly. They also helped me find a much better plan. I'll definitely be back when it's time for the next upgrade.

This store is amazing! I came in today to upgrade my phone and it went as smooth as possible. Nate helped me out and gave me all of the best deals possible. He even put my screen protector on perfectly! Great experience. Great location. Great service.

Brendan was awesome. He and all the staff members are super welcoming and knowledgeable about their products. They helped me organize my plan to better accommodate my current life and future.

I will definitely return for any future business.

The employees at the SqHill store are always super. Saturday not a exception. Yes they are terrific I had a replacement phone that I brought in on January 23 2021.The young lady set up the entire new phone for me. GREAT GREAT. Of course she should be made aware of this review and be given a BONUS,

Brandon was great. He clearly explained the different plans to me and didn’t try to sell me more than I wanted. I appreciate that he was very friendly and not pushy.

Earlier in the day I had a VERY unsavory interaction with an employee at the East Liberty AT&T location. Based on google reviews I decided to try this location instead. I was greeted right away by two super friendly staff members. Kayla helped me right away and assured me that what I needed to get done would get done. Without any problem whatsoever the staff at that store helped me with every single issue I had, and could not have been more helpful or friendly. Thank you both for turning my super stressful situation into the best possible outcome !

Kayla Hungerman at the Squirrel Hill store deserves a raise for her knowledge, patience, and outstanding service. I was at the end of my rope dealing with the loyalty department who had accidentally cancelled my cell phone and overcharged me the full cost of my phone (I had to pay over $1000 before anyone would even talk to me about my account problem). I had spent hours on the phone unsuccessfully trying to get my account corrected. The following day I met Kayla in the Squirrel Hill store and, even though it took her over 2 1/2 hours, she got everything corrected (after two different people in loyalty hung up on her!). She knew all of the details about store policy, promos, and offers and identified an additional discount that I didn't even know I was eligible to receive. I wish that every AT&T employee had that type of perseverance and knowledge!

The store rep (Benjamin) was super helpful, had answers to all the questions I had and quite simply, did his job excellently.

Kayla deserves a crown,.right choice in the managerial position, awesome,helpful,nice,extremely well-versed, a pleasure to deal with.the entire staff was great.came in after a really MESSED UP "deal" from. TARGET, HORRIBLE experience resolved by the staff at this store.kudos

We were changing phones that we bought and needed some help going from a micro SIM to a nano SIM. They asked up appropriate questions to make sure we didn't get into too much trouble and finished helping us, even making sure we had the Restore/Backup set up right. Well, we did something wrong and had to go back about 15 minutes before they closed and they were patient and helpful and got us through the crisis of our own making. We are now happy AT&T continuing customers and on relatively new phones. If you need a new phone and plan, go here! I will not hesitate to take my future needs to them. THANKS!