CVS

This review is for the Executives at CVS. Firstly I must compliment you on your wonderful employees! They take their life in their hands when coming to work in your stores in having to contend with the blatant shoplifting in your west village, NYC locations that lack a security guard and or police presence. I have witnessed this unapologetic theft consistently now for years! I am very aware that when people steal your merchandise prices go up in order to cover for this loss and I as a paying customer am paying for this belligerent stealing with no consequences!

Here is an idea and a worthy cause for CVS to save your business, protect your wonder employees and make the community safer. Implore the politicians to effect stringent laws with serious consequences to deter these thieves, empower the police to do their jobs in keeping us safe and in turn thrive as a business with a safe shopping experience and paying customers!

Thank you in hopes you resolve this festering problem which potentially can threaten the survival of your fine establishment.

Your caring and concerned patron.

Everything was wonderful, from the customer service Staff, Miss Shamel ❤ was a complete Darling. \nThe Self Service was an excellent Idea 💡, it will free up a lot of time, for workers to focus on other things, like restocking to Customer service 😀

The cashier had a firm handle on the fairly complicated job of factoring in 5 different discounts I had available and was able to get me paid up and on my way home in just about a minute or two. Great service!

I’ve lived in New York City for 12 years and something you understand once you’re a New Yorker for a while is that pharmacies are just a nightmare. In my experience they are faceless and nameless places where there are so many customers that anyone working there can’t afford to get to know your name or face, much less be kind because of the sheer quantity of people they are serving.

Not the 75 Christopher St CVS. I’ve been coming here for over a year and now I get to look forward to saying hi to my favorite people in the neighborhood. There are two people working on the pharmacy register and every time I have the privilege of picking up a prescription they are there to greet me. They are kind and thoughtful, extremely fast, and honestly just a joy to talk to.

Thank you, CVS, for making the west village a better place. That’s a sentence I never thought I would type.

One of the main issues I encountered was a lack of clear signage and organization within the store. I found myself wandering around the aisles, trying to locate specific items without much luck. It would be helpful if CVS could improve the layout of their stores and make it easier for customers to find what they are looking for. Another issue I experienced was with the checkout process. The line was quite long, and there were only a few cashiers working at the time. It took me a long time to check out, which was frustrating as I was in a hurry. It would be great if CVS could hire more staff or improve their checkout process to make it faster and more efficient. Overall, my experience at CVS could have been much better. If CVS could improve their store layout and checkout process, it would make for a much more pleasant shopping experience. I hope that CVS takes customer feedback seriously and makes the necessary changes to improve the experience for all of their customers.

Some real good amenities with outstanding stock. Fatima does a terrific job of being professionally dedicated, real-person approachable, and knowledgeable. The staff work well together, are
consistently helpful, and make your shopping a joy, even for an item or two.
Easy to navigate sales area. Go in with a purpose, very easily get what you need, and split. Decent location with a matching clientele.

Doris is amazing! she took care of my request in a timely manner and was super knowledgable. She has a great demeanor and helped me with a patient needing COVID therapy- a nearby CVS I had called before her was clueless and had no Idea how to handle my request. Thank you DORIS!

- Fareed- AIDS Heatlhcare Foundation Clinic

My experience at CVS had been really good the one at 7th Avenue and Christopher street.. and an employee there named Joshua, he is always very kind, helpful and he is always such a nice guy so I give him a 10 out of 10..
I am very happy with the store and the employees it's always been great in my opinion. Thank you always keep up the good work.

CVS:
Everyone's heard of CVS.
Some good some not so good. But I believe that they should be quicker in re-stocking products. Some products go months and then stop. And their CVS brands.

The problem I had was there is a designated roped off line for cashier, but they had everyone waiting on a single line outside the roped area for both cashier and machine check out. This line blocked passage in and out of the store. They should have the line for cashier separate and the customers waiting for machines waiting by the machines.

The staff is so nice at this CVS, I go out of my way sometimes just to go here. From the greeter at the door, the incredibly knowledgeable pharmacy staff, to the friendliest check out people ever. So refreshing! This location also stocks some pretty obscure items which is really helpful. Good job CVS @Christopher Street!👍

Best CVS ever ... Their staff is really good and helpful. The employee (Louie) at the cash register was very polite. I will always go there to buy things.

Pharmacy staff is so nice, efficient, and always works so hard to help everyone in a genuine manner. They really have that personal, caring touch.

Thanks so much to the kind lady at the pharmacy with the green headscarf that helped me find the most affordable option for my prescription. Really appreciate it 💕

More self check outs

The nicest staff there. Got a few people in there that will help you til the end. Developed friendships too.

Their staff is really nice. Once, they helped me with make up.

store has issues, but best staff ever

Best Cvs ever great customer service

Bathroom! (They need to let you in)