Walgreens

Teneshia is a friendly person and she likes the storeTeneshia is a friendly and courteous person. She is very patient, and listen to any question I have and acknowledge it by inquiring to management if she doesn't know the answer. Thank you Teneshia for making my day..

Sam and Julio were Very nice to help.

Teneshia is a very kind and hard worker she is very helpful to me has a customer she is very quick to say hello and greet with a smile.always happy to serve people.

Great store, customer service is on point and everything is in order!! Teneshia was very courteous, professional, and helpful.

Teneshia is a kind person

When you prefer CVS, but you get such great service from Julio that it makes you want to come back! Give him a raise

As a patient and healthcare worker, I STRONGLY do not recommend this pharmacy. While I am deeply sympathetic to the pharmacists and technicians because Walgreens works them to the bone, their customer service is the worst I’ve ever had to deal with it.

About 2 years ago, I switched my oral contraceptive prescription from the Burke Walmart to here for proximity’s sake. On the day the Walgreens app said my Rx would be ready, I came to the pharmacy and was told that my medication was out of stock and they didn’t know when it would be filled!!

I asked for alternatives they had so I could ask my doctor to send a new script in, and the tech wouldn’t tell me! She basically told me that my doctor would have to keep sending prescriptions in until we found one that Walgreens had in stock!! I immediately transferred my prescription back to the Burke Walmart and have had lovely, easy experiences with them.

My younger sibling recently caught Covid and was prescribed a cough medicine by his pediatrician. I wasn’t told the specific details of the Rx at the time and just went to Walgreens to pick it up since the rest of my family was sick too. When I went there, the technician didn’t confirm the medication with me and charged me $50 for 3 bottles of over the counter Robitussin!!! For context, Safeway sells each bottle for $9!

Unfortunately by the time we realized that this wasn’t a special cough medicine, I had already paid. I understand legally we can’t return the prescription, but they refused to give a refund or offer any decent customer service. I’m mostly furious that the pharmacist and technician didn’t ask me if I wanted to buy 3 bottles of cough medicine!! Also, pharmacists have the authority to alter medication quantities. Most reasonable pharmacists I know would lower the prescribed quantity to be something more affordable. My family is discussing sendings all future prescriptions to the Safeway pharmacy in the same plaza.

If you come to this Walgreens, prepare to be robbed, disrespected and face disgusting and terrible customer and patient service. Shame on these people.

Similar to other reviews, my complaint is that the pharmacy at this location is super inconvenient (closed on weekends) and the staff at the front cashier desk is rude and seem to go out of their way to be unhelpful. B/c of my bad experience here (detailed below) I have since transferred most of my prescriptions to Safeway pharmacy, which is only a few stores down from this location, open on the weekends AND the pharmacist at Safeway is incredibly kind and helpful, despite probably being over worked herself since she is the only one there most of the time. So like another reviewer, my prescription got sent to this Walgreens location over the weekend and, despite the pharmacy being closed, they not only accepted the prescription but also processed it. This meant I couldn't use insurance to pick the prescription up at a non-Walgreens pharmacy that is actually open on the weekends. My husband went into the store to try and cancel the prescription since the lady at the 1-800-walgreens # couldn't do it (though she was nice and tried to be helpful). Unfortunately, Matt at the front cashier desk at this location was the exact opposite - not only unhelpful but rude and talked down to my husband the entire time. I finally did get the prescription for my 5yr old son after calling around and finding another Walgreens location that would process my order with insurance (thank you Fairfax City location!) but I have since learned my lesson (hopefully) and will have my prescriptions sent somewhere else from now on

Just went in today, the cashier was mumbling the whole time and gave me attitude when paying for my items. Not my fault y'all are understaffed. It's the holidays for Pete's sake, be respectful. Don't work there if you're gonna look like you hate life. Disgusting. Only other coworker there was nice and wished everyone a merry Christmas.

This pharmacy was bad before but, since this has become Walgreens every prescription I have is messed up. Every refill is a problem. I am on auto refill with them and that never happens. They mess up a refill and I complain and then I get spammed with calls, texts, and emails for the next one. Not being opened on any day on the weekend is an issue too since my GP is opened on Saturday. Moving my prescriptions, as soon as, they manage to fix this last refill. I have one pill left and they have done nothing with the refill situation.

Pharmacy is the worst in the area. We made an appointment a week in advance for a school required vaccination. They did not carry any of the vaccination for school requirements in the area and told us to call around ourselves. Then both the pharmacist and the manager made up a lie and tried to tell us that we made the appointment when we arrived in the store that morning as an attempt to put their incompetence and negligence of lack of inventory on us. I had to show them the confirmation to prove they were lying. Went to Main Street location and they went above and beyond. It took one minute to print out the Walgreen locations that would have the vaccinations we needed and found a location that carried what we needed.

If your pharmacy is closed on weekends then why do you accept doctors prescriptions and create trouble for customers. Really bad customer experience.

Apparently the cashier does not want to be working because when you ask her something, she replies very angry.

Arrived at opening on a Thursday morning. Web and door state they open at 0800. It is now 8:20 and they are not open or answering the phone.