Bath & Body Works

Gus is the most patient and genuine man ever. He was incredible with my little girls that were learning to spend their own money. This required lessons in math, budget, manners, and the jealousy of a younger sister with a fraction of the funds older sister had…. Gus made it positive and exciting and was absolutely the difference between leaving with happy kids or disappointed kids. I am so grateful.

Rachel was extremely helpful! I appreciated how she help me find what I needed very quickly!

This store is full of sooo many different amazing scents and they have their semi anual blowout sale now my favorite time of the year!!

The staff at this location are extremely helpful and kind. Brianna, I believe, helped me with my shopping today and she was so sweet with her explanations but also made it fun and not too pushy like other sales associates do at different stores. I would shop here again just because of her awesome customer service !

Nice B & BW location. Much less busier than the mall!

Went in there needing a gift and no idea what to get. A lady greeted me at the door and had great ideas. They even put it in a gift bag. A little expensive but the service was worth it.

Jennifer by far the best customer service. Great attitude, so positive & efficient! will be bavk & recommend to everyone.

i was rung up by i believe her name was Angelique and she was super sweet and very helpful! prior to ringing me up, she had a very cruel customer and handled it like a champ. she bounced right back and was able to answer all my questions. overall a great store experience

I always feel welcomed when I come to the store. All the staff is very helpful and friendly. My favorite times of the year to pick up products from BBW is in during semi-annual sale. I was in there for SAS the other day. There were items 50% and 75% off, plus I had a $10 off $40 coupon in my app, so I got 9 items for $32.90! If you use your coupons wisely, and shop at the right times, you can get some really good deals!

Always a fun shopping experience & $5 men's everything - sign me up!!

Great safety protocols - everyone had masks, we were encouraged to use hand sanitizer, and employees sprayed down the checkout stations between each purchase. Thank you staff for a great experience!

Love coming here for the deals. All the staff is so nice and friendly and shout out to Gus the cashier for helping me out with my purchase.

The staff is very friendly and helpful! They always try their best to give you the greatest deal/discount and the service is top-notch. This location is definitely my new favorite and is much better than the local mall's branch.

My wife loves their products. For women and men for me. They always offer sales and discounts.

Always love Bath& Body Works. Very friendly and helpful staff. Clean, stocked, and everything smells so good. Always some kind of sale going on.

The best location in Lake County, The staff here actually appreciates your business, Extremely helpful and kind.

Friendly staff member kept us entertained while waiting to enter for the annual candle sale. In and out within an hour...worth the wait...saved a ton.

All of the customer service are always willing to help you especially when you have lots of coupons to cash in n need to know exactly what you can get. They always have great suggestions.

I love 💘 the pocket hand sanitizer and the Spearmint & Eucalyptus aromatherapy brand. There are some hand ✋ soaps too I really like.

Love this place smells so great all the time and the mgr Stan at the gurnee store is the sweetest most gracious guy luv seeing him when we go there!