Party City

I just wanted to say that Jeff was so patient and kind with us. He answered all our questions. And even arranged our balloon display beautifully. He definitely went above and beyond for us and provided Exceptional Customer Service! We will definitely be back for our next party at this location because of the amazing customer service provided by Jeff.
Thank you again Jeff! 🙂

My wife is a teacher. She loves this place.

Just recently asked Party city to assist us with a small problem. We needed a rather complicated balloon display. We went all over to shop out our options.
When we walked into P.C. they were nice as always and when we explained our display we wanted they were eager to assist.
We chose P.C. for the display. We are one week past and the balloons are still up and just as shiny.

Jeff was incredibly kind and helpful when I came in to buy supplies for a recent event I was hosting at my clinic. Jeff also graciously helped me by arranging the balloon delivery! Jeff, you are an asset to Party City!!

One stop shop for your Memorial Service event or any other party/events..Great variety. Appreciate all of their options. Wonderful staff here from the moment you walk in. Friendly and helpful .Great sales as well. Only one suggestion, charge a little less if we bring our own balloons. Now a days you can online order bulk pricing on balloons we count on you to fill them! Overall thank you for being the place that brings so much happiness to our homes. They are absolutely conscience in regards to virus safety protocols. Thank you for offering curbside and having line placement seperation decals to keep us safe.

I am super delighted to give this review to Party City here in Gurnee. I was in an extreme pinch and arrived at their store 10 minutes before closing. And they did not turn me away. I needed balloons filled up quickly for my daughter’s birthday tomorrow, and we wanted to surprise her when she wakes up so she can see a bunch of balloons and other celebratory items.

Marshal, Ruby, and Jeff were heroes! I swear, I thought they were going to turn me away. But they didn’t. They were able to inflate with helium some very special balloons that we brought in (I wasn’t sure they were going to do that), and they also provided me with the exact pastel-colored/transparent balloons my wife was requesting…..all tied up and bagged neatly for easy transport! They went above and beyond!

Store was clean, Milo was very helpful when we asked where things were in the store, he also rang us up at checkout.

I am SOOO pleased with this store. Ordered balloons for a birthday to be delivered. They were delivered on time and were correct, however one of the big mylar balloons was deflating, I just did not have time to go to the store. I called and they actually sent an UBER within 1 hour of my calling with my new balloon! NO CHARGE! Now that is customer service. You will be getting ALL my orders in the future. Way to go and it was really apprecaited.

Lots of cool things for any party!

I went in to get balloons for my neices party and a young man with crazy hair helped me check out and he was very nice and helpful. He was wearing a red shirt. I think his name was Eric!

Every experience I've had here has always been perfect. The store is well stocked, prices are reasonable, and employees are helpful and friendly. My go to for party supplies!

Always helpful, plenty of selection. Great for last minute party items. Today it was colorful balloons and happy birthday clings for a covid drive through birthday party that can be re-used in person someday!

This party city customer service is amazing. I made a last minute change and they allowed it with no charge. Also, the workers here are very nice and professional. Especially manager Jim. Thank you very much!

Very thorough on the returns and exchanges..

A great party selection..but a little pricey!

Excellent had my order ready they are Great. Recommend this place.
Thank you.

This is by far my sons favorite store. We just bought all his pj masks decorations here. They are pricey but worth every penny 🥰

My hubby and I had to go try to find a costume last minute which I hate doing. So we walk into party city store, there was an associate there right by the costumes, we picked out our costumes and she looked to make sure they had our sizes. They did and she made sure of it. I would shop here anytime.

Great place for party supplies! They have everything and for a good price too!!! The staff is amazing and so helpful!

The Customer Service was Great! The cashier was very friendly and helpful. A bright light in a challenging world❤