Rite Aid

Marianne and Brittany were wonderful. They helped me so much. I was able to fill my prescription that was not available at my local pharmacy, or another pharmacy out of town. It was worth the 22 mile drive! And Marianne helped me get a discount which I really needed. Btw, this is not my regular pharmacy.

Shelly went above and beyond today to give excellent customer service. I just had surgery and my car is in the shop and no one could go to Rite Aid for me. Shelly grabbed the important things I needed, brought them to my home, and refused to accept a tip. They do not make them like her anymore. Thank you again, you saved me.

Since my family moved to Tehachapi two and a half years ago, we tried Walgreens and Walmart pharmacies. Had horrible experiences at both. Just awful customer service. Then we switched to Rite Aid around 4 months ago and have been so pleased and surprised by how great their service has been. When they tell you your wait will be a certain amount of time, they aren't lying to you (what an awesome change!). If the medication is out of stock, they tell you immediately, not after you have been waiting for hours or days (also completely opposite from the other two). But, the real reason why I'm writing this review is because of outstanding service we received a few weeks ago. My 6 year old daughter was suffering from a bad sinus infection and her doctor at Cedar-Sinai in LA prescribed her a strong antibiotic. I went to Rite Aid to pick it up same day and the pharmacist had the professionalism and caring to ask me how much my daughter weighed. I told him 48 pounds and he said what they prescribed was an overdose. He then called Cedar-Sinai and straightened out all out, getting her the correct dosage. I'm so thankful that he went out of his way to inquire about her weight, because we, as parents, would have had no idea that we were overdosing our child. So, thank you to that pharmacist and Rite Aid. You guys are awesome.

This particular Rite Aid is always well stocked, has the best prices on alcohol and snacks and is an easy way to get items you need if you don't want to take the time to walk around a larger-scale store such as Walmart. The employees always greet me, ask how my day is and make me feel like they genuinely care about my shopping experience.

Always helpful and efficient. Never had an issue, either on the pharmacy or shop side. Staff have always been polite, prescriptions have always been filled correctly…

I'm actually pleased with Rite Aid pharmacy compared to Walgreens where the pharmacy clerks know nothing there...yea, sometimes there's a little wait but really not bad.

The store hours haven't changed and all the employees are helpful, cheery and knowledgeable. I just miss the ice cream that they have closed because of Carona virus. But I know they will open it back soon.

Great store!!

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The staff is friendly and helpful. The downside is the prescriptions take really long.

Usually nice and helpful staff

My doctor called in a prescription for d3. A very high once weekly prescription... and when I called to get it done and make sure it was ready for pickup some teenager told me that they sell d3 on the shelf and that it's cheaper for me just to buy it then to get a prescription filled because my insurance won't cover it. So I wasted my time coming in to get the shelf supply, only to find out that my vitamin d3 prescription is 5 times stronger than anything they sell on the shelf for the same price out of pocket for one prescription of my high dose. Now I have to go all the way back home and then all the way back into town to pick up a prescription that should have been ready. Listen kids, if you find yourself working at a pharmacy counter yet you're not a pharmacist, keep your opinions to yourself and just fill the prescription. I'd rather pay $24 for my prescribed d3 1250 micrograms then buy 5 bottles of it on the shelf! By thinking you're as smart as a train pharmacist what you actually did was waste my time.

This pharmacy used to be prompt but now it takes way too long to get meds. My doc sent my prescription for antibiotics at 1030am and 5 hours later it was still not filled. There was a whole line of customers having the same issue. I had even called soon after it had been sent to make sure I was in the queue. This has happened several times lately. We are changing pharmacies.