LOFT

This was the best experience I had shopping in a national retail store. The store is clean and organized. The sales rack was organized beautifully by colors and size- very aesthetically pleasing. All of the employees were kind and helpful. They took great pride in their work. I would happily shop here again.

Crystal was so helpful and kind even though the store was mobbed for a sale. Thank you to Crystal for making my shopping experience fun and successful.

Yes I love LOFT It has so much stuff to look at.

Super friendly staff and helpful staff, plenty of fitting rooms for no wait

I love coming in here! The sales ladies are always helpful.

Love the fit! 15% off on Tuesdays.

Very helpful sales associates at this location.

Very kelpful staff

Really beautiful selections

Great sales lately. Only reason not 5 stars is you can no longer pay your loft bill in store.

Clean store, well spaced out, friendly service. Great sales!

must have different buyer because merchandise is not the same.

Petites and regulars are mixed together in clearance but staff was very helpful and friendly. Petite section is smaller in this store.

This was my first time in this Loft location and unfortunately I was disappointed. I tried on close to 10-12 articles of clothing (ended up buying 4 pieces). After hanging my clothes back on the rack I was not purchasing, the employees began rolling their eyes, huffing and puffing, and acting visibly annoyed to have to put the clothes back. They did not hesitate to stare at me, letting me see their annoyance. I have never been so embarrassed that I tried on clothes before in a store. I was very close to putting all of the clothes back, but needless to say I will not be returning.

The women who work here are SO RUDE. My work wardrobe is exclusively Loft, and I almost never shop in the store because this is the only one in the area and I hate dealing with the staff so much. I have been to the store TWICE and have had such horrible experiences I will never go back.

The first time, I was shopping in person. I am 5'10", but my mother is barely over 5' tall, so I checked out the petites section to see if there were any good deals for her. One of the staff members actually had the audacity to come up to me and say "I think you have the wrong section, you wouldn't fit into these clothes." I was so mortified I couldn't even respond; I just walked out. To be clear, this was not said in a nice or helpful way.

The second time, which had to have been more than a year later, I had returns that were well within the 30 day period. I cringed at thinking about coming back into the store, but figured that after all this time, they had to have a different set of employees, and I could avoid the hassle of having to ship the clothes back (which by the way was only 4 tops, under $100 in merchandise). If the staff were different, they were equally rude, if not more so. THIS IS THE FIRST TIME I HAVE EVER RETURNED CLOTHES TO LOFT. PERIOD. They acted like I was trying to pull one over on them, or steal money out of their pockets! I couldn't believe the condescending, entitled attitude they took with me.

I felt like I had to write a review. I see other people reviewing that they are friendly helpful staff, and these reviewers have to either be saints, or they just had a different set of employees that I haven't encountered. The way I have been treated is no way to treat a paying customer.