Von Maur

This is my first experience with Von Maur. It reminds me of Marshall Field's back when I was a kid. My parents would go to Field's when they needed quality over price. In the men's department, I found a couple of items in my price range and ascetic. I was impressed by the fitting rooms. There was a three-way mirror and two wingback chairs. The fitting rooms were immaculate, roomy, and well maintained. There were no discarded clothes, hangers, or pins. I guess I have been experiencing retailers the visit their fitting once a day (at the closing), this was really appreciated, and I mentioned it to their staff. I also noticed vom Maur dedicated floor space to non-merchandise; there was a small Picasso Sculpture (Daily Plaza), an antique horse betting wheel, and other antiques. Prices were competitive with Macy's. They did have a "Snack Bar" that was more kitchen supplies and sundrey items.

Personal service is their specialty! Knowledgeable friendly sales staff in every department we have been through over many visits. The credit card has no fees, no APR ever!! Free gift wrapping, free ship to anyone in the continental USA. Amazing experience every time. Someone is always playing a grand piano near the escalator?! Free tailoring with suit purchase!! We love this place. Stop in for an old school personal experience that will have you coming back in for yourself and for gifts.

My granddaughter is making her 1st Holy Communion and we where there to get her dress. It was wonderful to be able to get everything, including her shoes and assesories all in the one store.

My absolute favorite store! Everyone is very helpful! Love the atmosphere! It's a beautiful store and lots of seats. They play such nice music also

luxe department store, a step up from target. lovely interior, soft flattering lighting, rich quiet look. nice selection of fancy schmancy brands. still seeking that sandalwood fragrance. attentive and personal service from the sales staff, a nice change from other department stores.

What a beautifully decorated store for the holiday. Every employee was kind and friendly . They had a pianist playing Christmas music and you can hear it though the whole store . Large variety of cloths for men and women. Some things are a bit pricey but you get what you pay for .

Great store and staff! Anna from the handbag department helped me find amazing gifts over the years for friends and family. I recommend shopping at this location

My favorite store 😍 ❤ I always find what I'm looking for great deals too!!

Oh, I usually pass through Von Maur on my shopping. Excursions but have not purchased anything there until today. I was in a rush to purchase an outfit for an upcoming event this weekend, and found the most beautiful tailored suit, but this is about the General Manager, Tina, one of the most courteous, professional, concerned, Department Managers I’ve had the privilege of encountering in some time. She was helpful, making sure I was happy with the items I tried on, assisting me in every way possible. We need more people like her, she is a definite asset to Von Maur, thankful she was there to assist me.

EXCELLENT SERVICE,,, BETH, took care of me in the woman perfume area, she was so patient with me answering all my questions and helping me find the right selection of perfume for a special Xmas present,, it's a employee like BETH that makes shopping at VON MAUR so pleasant for all of their customers,,, going beyond customer service and dedication to the job,,,

Like the other Von Maurs in the Chicagoland area this is the place to shop. Quality goods a lot of times on sale, quality service and free gift wrapping too! Give this store a try!

If you need shoes go see Kayleigh-she is awesome! She went above and beyond during a busy time to exceed my expectations. Fantastic job!

Love shopping here. Good quality products and very friendly staff

Very classy place to shop, reminds me of the old downtown Chicago dept stores which no longer exist

I just had the most pleasant shopping experience in your Orland Park store. I was helped by SUZANA Rochelle in the dress department. I brought in a skirt that I have had for a couple of years in the original packaging with the original receipt and ticket on. She didn’t even question my return. In fact, she spent several minutes helping us decipher the numbers on the receipt because the receipt had faded through the years, she couldn’t have been more helpful!!!!. What a joy to experience true customer service!! Thank you, Suzana, because of you I will shop more at von Maur. I hope you are recognized and appreciated for your awesome customer service that you show your clients.❤

The staff is always ready and willing to help you fulfill your shopping needs. I can always find something I need to purchase.

It's beautiful. Me and my daughter and I went looking for her prom dress, and they had the perfect one . The staff is helpful and amazing. Thank you .

I was passing through to get to another location. Beautiful and clean store.

Von Maur is the benchmark for quality items, a clean store and great customer service. Associates are never pushy and are always happy to help with any tasks major or minor. Never once have I had a bad experience in this store. Been going to the Yorktown location since I was a little boy and I’m happy Orland’s has lived up to the reputation the brand brings.

Tony in men’s wear is incredibly friendly, knowledgeable, and helpful. He knows the brands VM carries well and he was able to offer some very useful recommendations about which brands and fits will work with my body type best. Not easy to shop as a meathead