AT&T Store

Your rep was kind, smart, and personable. He got me a better deal than the plan I almost purchased on the Internet. I'd been to T-Mobile, US Cellular, and looked at a few others, just so we could get it done before closing time. He was multitasking, helping me and some others. They either couldn't help me or was an astronomical down payment in the future I'll stay loyal as a customer,as well as brag about your service thank you

My 89 year old father came to your store today and a young man by the name of JUSTIN helped him with his phone. Thank you Justin for a job well done. “You Rock”

Steven was a great help getting my home on AT&T Fiber Internet in Tellico Village. I had 2 different door-to-door salesmen try to schedule an installation but failed. I recommend taking a drive and seeing Steven.

Austin was extremely helpful and knowledgeable. I appreciate his willingness to figure out and address the issue I was having.

I went to Watts Bar lake on vacation with a few friends, and my galaxy s7 decided to finally go to phone heaven. I found myself 400 miles from home and without a phone... then I met Steve (store manager.) Coming from someone in sales/customer service, I have never had such a good experience. Steve was dealing with 5 or 6 different customers at once, and instead of panicking, he managed all of them with ease! Great guy, very helpful, very professional. Highly recommend

We went in needing experienced help on what we wanted and that’s exactly what we got. We got to work with Stephen. It took very great care of our needs and helped us with everything we needed. Most places like this are commission drove and want you in and out. Not this one they were amazing. If anyone is thinking about new service or even switching from another service I highly recommend doing it to att in lenior city. Thanks you for treating us so great and not just another sale.

Steven is super helpful and knowledgeable. He went above and beyond to pick up equipment at another store and get it back to Lenoir City for pickup. Very customer oriented!

Stephen B. Keeps my business at AT&T. He has all the key ingredients; knowledgeable, multi-tasker, provides assistance to other employees AND customers while still handling the account he's currently working on. He has put out two critical fires for me personally while also performing damage control for others having issues, never skipping a beat. Without a doubt the best I've encountered at AT&T. Do whatever it takes to keep him on staff and AT&T will keep my business!

We came in to finance two watches on the account, we were in and out no problem. Austin was super helpful and knowledgeable

After an less than stellar experience being on the phone with customer support for many hours, I decided to stop into the local store. Jake and Daniel were wonderful in getting all my services set up. Honest through out the entire process and they didn't abandon me when we had a few hiccups along the way.

Daniel is a top notch sales rep. He is knowledgeable, friendly, efficient and funny. Dealing with AT&T for support on the phone is not always enjoyable but dealing with the AT&T staff at the Lenoir City store more than makes up for it. They are the reason we use AT&T!

Daniel in the local AT&T store should be the person that all customer service people should aspire to be. I have been into the store twice and both times I have worked with him he has been AMAZING. He has also done this without making a dime off me due to the contract I'm currently in, but when my contract is up I will be his customer. Believe me this is only due to him not anything to do with the 1-800 # Customer Support. I hope AT & T recognizes a great employee when they see it!

Austin was so helpful & sweet! He was wonderful at explaining pricing & all the ins & outs. I highly recommend him.

Tommy Coffey greeted us upon entering the store. We expressed our needs and he gave us several solutions. Have enjoyed our service over the past 15 years plus. Thx AT&T

Employees were professional and incredibly helpful. Steve was awesome in providing multiple options that suited my budget and needs. I would highly recommend this store based on my experience.

Daniel is our go to guy when it comes to cell phone service and general questions with At&t. He is knowledgable and friendly and has a fun friendly staff with Steven as his right hand man. Lenoir City has never has a better staff.

Broke my phone went to the closest AT&T store walked in was helped immediately Stephen the manager there at the Lenoir city Tennessee location was great even though I had to wait 10 minutes for them to get the phone out of the safe because it was on the time lock I still had the most fun I ever had buying a phone if you ever get a chance to buy a phone from Steven it’s pretty cool knowledgeable quick service got me a good cheapest priced out the door possible which I liked, saved me money
Sales people rarely do that, I got just the phone I wanted for a price I was willing to pay granted I needed a phone but Stephen was great

The employee that helped us was very knowledgeable, polite & took care of our business in no time. Big thumbs up !!! 👍

As always, I will not go anywhere else for my phone needs! Daniel & Steve are the greatest and know everything about both AT&T and the phones and accessories! Great job

No, however the store manager Daniel IS top-notch. Absolutely phenomenal experience each and every time I go in there. Not even a current AT&T customer, I continue to go in there for technical advice