Aerie Store

Love this location. They were very helpful! Ashley and her co-workers helped with a return when we went back because something just didn’t end up working out for my daughter and we had no issues with out return.

love love love everyone at this store !! amazing products, one of my fav places to shop <3

I love aerie in general, but everyone was so nice and helpful that I will most definitely be returning soon.

Went in the first weekend they opened. The staff was friendly and helpful. The new store is beautiful!

Beautifully organized store, friendly professional staff!! Highly recommend!!

Amanda was so helpful!

I love aerie but when I entered the store it was me and 1 other customer in the store. No one offered to help me or even said hello. I would rather go to the tanger location personally and avoid the judgement looks I received in 5 min of being in the store. They were more concerned in there phones then helping customers apparently? 🤷🏼‍♀ I usually don’t leave reviews but maybe aerie needs to educate their employees on proper customer service.

Love aeri and was so excited to see them in southlake however will probably not go back unless I need to. I was the only one in the store and none of the associates acknowledged me didn’t say hi or bye or anything. I was in and out of the fitting rooms multiple times one of them eventually asked if I was ready to check out and I said no I don’t really know what I’m doing haha (looking at bras) and no one offered to help they were too busy playing dress up and being on their phones behind the counter. ended up going to Victoria secret to get fitted and had an amazing experience wish I could have done the same at aeri especially as someone who has an ae credit card and loves their clothes. Would have spent so much more money if the sales associates did their jobs. Maybe don’t hire 16 year olds and make it 18+ like other retail stores do for a reason.

Agreed with the last reviewer. We went to this location. The manager was here and only seemed interested in speaking with her associates. And “hanging out”. We were not even greeted. Will not be back. Expected more especially from the Southlake location.

Shop here if you want your clothes to be drenched in toxicity. The staff is unbelievably unprofessional, which is surprising considering the location's extremely recent inception. Think of the most arrogant, nasty, and fake people and that pretty much sums up the Southlake Aerie staff.