Rite Aid

I began using this location after my former Rite Aid location (Wertzville) closed. This review reflects the sum total of my six months at this location.

This location has been through several pharmacists- each has their strengths, but ALL were competent and genuinely invested in patient care.

I have an extensive med list that includes three controlled substances that help me manage the chronic pain I experience secondary to an autoimmune condition... but I'm acutely aware that at 37ish and with a disability thats invisible to the naked eye, the opportunity to be stereotyped as a drug seeker always exists (especially in this age of the opioid crisis). I have experienced that at other local pharmacies- NEVER at Rite Aid. From Tasha to Matt, two of the former pharmacists, to the two pharmacists on staff now- Linda and Meaghan- I have been treated with the utmost respect. They accommodate my special request (one generic versus another, as its easier to swallow), they have never made me feel uncomfortable or treated me with rudeness (I read some of these reviews and wonder what the other side of those stories are...), and both current pharmacists, Meaghan and Linda, have spoken with me like they GENUINELY care about helping me manage my condition on the whole so I can spend as much time as possible feeling human and participating in this world.

The techs have been mentioned in some of the other reviews, and I think as with any entry level retail position, you're going to get a range of personalities and abilities. My experience here has been that some of the (seemingly former) techs are just "okay"- they got the job done without the best bedside manner- to exceptional.

A recent interaction with the tech that has been mentioned in some other reviews, Teddy, is what prompted me to sit down to write this today. One of my medications has been difficult to get in due to national shortages- something totally outside the control of Rite Aid as a corporation and certainly outside the control of this location! Teddy took the time reach out to me to explain what is happening, what he could and couldn't do for me, what he anticipated moving forward, and what options I had. At the end of our conversation, I felt empowered to talk with my doctor to make informed decisions moving forward.

I will continue to use this Rite Aid location without concern of having an experience that parallels some of the negative reviews I've seen here. I think treating employees at the shops you frequent as *human beings*, not RoBoTs, goes a long way in terms of how you're treated in return. The staff gets a half hour lunch? Seems fair. Your doctor's office didn't send the script yet? That's definitely frustrating, but it isn't the fault of the pharmacy. Your medication needs prior authorization? Definitely a headache, but not something the pharmacist can change or expedite. The guy whining that he had to wait for his child's antibiotic to be made up fresh? Gee, how unreasonable that they ensured your child's medication was made properly while you waited a few minutes. I'm sure they couldn't just take the guy's word that his wife sent a prescription... there is probably a protocol they have to follow to find the incoming prescriptions. I think that reviewer may have mistaken the pharmacy for a fast food drive through- and those employees also deserve patience and respect. ;-)

Pharmacist was kind and patient, did everything she could to help us and keep my kiddos comfy during their immunization. Pharmacy tech was also incredibly helpful, kind, and patient in assisting with an insurance mix up. Wonderful staff throughout the store.

The pharmacist, Ang, at Rite Aid on 4957 Carlisle Pike went above and beyond the call of duty to help me figure out my Mom's diabetes testing device. The broken one was outdated, but Ang made sure the last one they had in stock worked with the lancets.

Thank you again, Ang, for all your care and compassion in figuring this out. Having a senior parent is hard enough but to have someone on your side like Ang made me not feel so alone!

Visited this store this morning. I bought a bag of mint twist. They have a horrible taste to them once you put one in your mouth. You don’t even taste the the peppermint. They taste like dirt. Shame on you rite aid brand mints for tasting like this. I would not recommend. Overall it’s a nice store

What? A pharmacy open late, the drive thru is open and there are people there to help? This really threw me back to pre March 2020 times.

I was having issues with my surrounding Rite Aid locations. I called this one and my call was PICKED UP by a lovely person on the other end, LAURIE. She answered all my questions and made sure I was going to get a text when my order was ready.

Not even 10 minutes later, I got my text, paid online and met Laurie at the drive thru.

I wish more people who work at Rite Aid were like LAURIE. Thank you for being you!

I have spoken to many pharmacies recently because my medication was out of stock. When I called this pharmacy, I spoke to the most polite and helpful pharmacy tech!
He went above and beyond to help me with this issue I have been trying to fix for days. He resolved it within minutes
Thank you Rite Aid Pharmacy Tech! <3

I don’t usually write reviews but the gentleman in the pharmacy, I believe his name is Danny (tall blonde with a purple color) went above and beyond to help us tonight and deserves a multitude of praise! We went to pick up a prescription that was normally $50, our insurance changed and now the cost is $305!! Danny called the insurance company to find out why the huge jump and tried to help there with no luck. I found a manufacturer coupon and he called and called the manufacturer company to push it through for us (apparently the manufacturer was having technical problems processing on their end). He spent so much time trying to help us out. He didn’t have to, but he did. It’s hard to find people that will go above and beyond for a customer. Thank you Danny!!!

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I had great experience with the pharmacy here and I also like the store. They look more updated when compared to the CVS across the street. Sometimes they have good deals on snack items such as almonds and pistachios like buy 1 get one free. They also accept Apple pay which is another advantage over CVS. Also I have prescriptions in both pharmacies and I think sometimes they are cheaper than their competitors.

I have been dealing with Rite Aid and I have to say this pharmacy and pharmacy staff are great !!! Robert really makes sure that all customers have what they need and that they are please !!! Thank You Rite Aid and All Staff!!!

The new manager here is one of the best! She will help you with any issues you have! Just ask for Christine ,she always does everything she can to fill your needs.

Best RiteAid Pharmacy and store in the Greater Harrisburg area. Thanks .

Pharmacists are always helpful, friendly and willing to take the necessary time to answer questions....

always shopping there for my meds and other things

Excellent customer service, very helpful

Nice staff. No complaints

Always friendly staff willing to help.

Nice and helpful people