Macy's

Nice selection of women's coats. Great shoe department! Nice clothes.

**"Fantastic Perfume Assistance at Macy's Tuba! ⭐⭐⭐⭐⭐**

I had an exceptional experience shopping for a perfume at Macy's, all thanks to Tuba! Her expertise and guidance in helping me find the perfect fragrance were invaluable. Tuba was incredibly knowledgeable, patient, and attentive to my preferences, ensuring I found the ideal scent. Her professionalism and friendly demeanor made the entire experience delightful. I highly recommend seeking out Tuba's expertise for anyone in search of a fragrance; she truly goes above and beyond to assist customers. Thank you, Tuba, for your outstanding help!"

We had a great experience with Nancy in the furniture department. She went above and beyond to make sure we were taken care of and happy. We had a small glitch about the mattress we had originally ordered, and needed to re order. Nancy responded to us while on her vacation time and reassured us and set things up perfectly to be handled when she got back. They were handled and with a great result. She has been a great help and communicator. We would be happy to recommend Macy's and Nancy for future business.

Was there for the Presidents’ Day weekend sale and got Lucky Brand jeans on sale for 40% plus a T-shirt top. Service was very friendly. Michele was one of the service persons at the checkout and I had some issues with a Macy’s card that I had it used in a while and she was able to resolve that quickly for me.

Fantastic furniture department! Great quality at amazing prices. HUGE SHOWROOM!
Leather and fabric Sectionals, Sofas & Recliners. Over 5O mattresses from the top manufacturers. Bedroom sets & dining sets.
A large selection of patio furniture as summer arrives!
Come see me on the third floor of the men's building in the Mission Viejo mall.
Photos are only a sample of the floor models.

I had such a wonderful shopping experience with Lisa Joy in the makeup department. She was extremely knowledgeable of all of the different products; even those that were in the specialized areas such as Mac. I went in looking for an eyeshadow pallet because I wanted to get something to use for different occasions. I don't know anything about makeup other than putting on mascara and lip gloss. Lisa took the time to educate me on multiple products and show me how to apply them. She even had me apply it myself to fully understand. Absolutly amazing?! She is very passionate about makeup and beauty products. I am grateful for her because no one has ever shown me how to do any of the stuff she taught me. I highly recommend her to help you or even do your makeup. I left Macys with a beautiful fresh face that I received compliments all day long! Thank you Lisa! I will come back to see you again soon!!

Love good old Macy's. So glad that they are still one of the few department stores remaining. It's always fun to go walk around and try on clothes. Great jewelry department too.

Totally bummed to find out this location will be closing in the next few months.  Good news is that they’re going to have some awesome sales coming up as they close out.  This was always one of my favorite places to shop… I hope they find a way to keep the employees here because they were all amazing

Yesterday I went to Macy's couldn't find much..looking for something else and the lady name Nanul came she was a blessing very nice very helpfull and she find all I need. I am so great full that Macy's have such an amazing helping and smiling people. Hopefully I wrote her name right but she knows my name at least Thanks 😊

Good selection of women's shoes. Friendly customer service. Nice fragrance selection.

This store is especially clean and the ladies and the cosmetics department are always very friendly and smiley.

Best Macys ever. Employees are super nice. They give you the coupons if applicable. In other places the don't to raise their comission. Also, I really want to mention Sara's name, the beautifyl lady working in Lancom section in cosmetic department. She is really nice and an expert in her department. I had a great experience with her in both of the times I shopped at Lancome. I bought very good stuff and received lots of gifts as well

Macy’s carry the most midrange brand clothes and cosmetics, they have good collections

Cool holiday socks at Macy’
Best place to shop in the mal
Music is ok, not a loud as in the other stores

Great Fine Rug Gallery on third floor. Gabriel is a down to earth easy going and knowledgeable salesman. Make sure to pay him a visit.

I came in today June 15, 2023 Thursday for my Shiseido facial and Azita the Shiseido Manager attended me for my facial. It was very good and relaxing, my face became plump and glowing with the products she used on me. I feel so good about my skin! She sold me products that fit my skin problems and also gave me small gifts and samples and a lipstick and a hug! She's adorable and very professional. She is an expert at what she's doing specially for skin! I am very satisfied and I came out with glass skin glowing and im super amazed!

I recently shopped in the Intimates Department at Macy’s in Shops at Mission Viejo. I was looking for new bras. I was fortunate to have Kerry Roberts’s assistance in finding my way through all the offerings in this department to a couple of bras that are working well for me. I had not shopped for bras since before the pandemic, and there were so many brands and styles to choose from. I really needed help. Ms.Roberts measured me for size and recommended bras that she thought would work well.
I was fortunate to find Kerry and her expert knowledge of her stock and her fitting experience.

Today I visited Macy's along with my spouse, and observed that Jay is the only lady employee handling the whole floor of ladies section in the Macy's at Mission Viejo Branch.
Checking out customers, with a smile, greeting the customers coming in and answering to customers query. She is an asset to Macy's. Wish her success

Was with my Best Friend in the whole world & we had a 4hr shopping

This is close to none one of the best Macy's in the Southern Region of the Country, the next would be South Coast Plaza, then, Sherman Oaks. Very close to what they refer to as a "Premier Store" Macy's and it's because of the variety of name brands that have their product in store. During Covid-19 - the curb-side pickup was very well managed and again the selection of my most favorite brands all available. Hello to Vanessa at the MAC counter she is the best in the business.