Best Buy

I love Best Buy. Their offers are amazing and their customer service is amazing. They are wonderfully responsive to customers and you have a guarantee when purchasing. My beloved store. I did not hesitate to buy my laptop from them. I have many experiences with them. Phones

Easy parking. Well lit store with helpful staff. We have bought dishwashers, computers, tvs, and cellphones from the store. Browse online, find what you want, and pick it up or have it delivered. In case of a new dishwasher, we went to the store to see it and talk to staff about it before purchasing. Have it your way.

Great! I returned a expresso machine "unused" and the refund is pending. Love doing business with Best buy!

Great service when buying a tv. Even better deals too 100%

They had exactly what I needed when Noone else had it. Great prices too.

Friendly and helpful customer service from mobile today. Definitely recommend.

Nice big parking lot, easy pick up, friendly staff!

This place has the best electronics products available.

Chris in TV/Audio is one of the best! Walked me through the latest TV technology and audio components seamlessly. Chris was trained by Brandon who I worked with during the pandemic 2020 so I'm not surprised of his great customer service skills and attention to detail. See Chris in TV/Audio in Gilroy fo a similar experience.

Best buying experience I've had. They provided me with information via the chat line on the website. Found the best deal with the most value for my needs. Ordered online and was able to pick up at my convenience curbside. Very happy with my deal, service provided and my tech purchase.

Their Geek Squad crew is awesome especially the manager James, he is not quick to quit till we were taken care of. Thanks James Blanco!

We use this store for almost all of our electronics. We have the total rewards membership and value the extras we get as a result. Definitely recommend this place.

This store is a good one.
Best buys customer service is why you'll never see them go out of business like most electronic retailers. They also stock appliances, unlike Home Depot.

Good plac3 gor techy things and house holds and PS5

Drive a little and save a lot. $15 for combo pack includes: digital, Blu-ray, and 3D versions. Digital version casts to compatible devices on 4K at 2160p.

Great customer service. Store didn't have what I needed in stock so I think his name was David ordered it and had it shipped to my house. Which was great since I live 45 miles away. Great job

I was in the store looking for a connection for a gaming system to a screen monitor. After realizing they didn't have what I needed. I explained I wanted to buy a converter today. They helped by look up the screen I purchased on my best buy account. They looked at the specs and found a different connector that would work. Thank you so much for going above and beyond. I truly appreciated your willingness to help!!!

I bought a TV through Amazon that I could pick up through Best Buy. Went to curbside pickup, even though I didn't request it that way. The sign at curbside said to push button on order to let customer service know I've arrived. Since I ordered through Amazon, there was nothing I could do to let them know I was there. I also tried calling the main number, but, that's a rabbit hole of options that didn't work. Ugh, I guess I have to get my lazy a** out of the truck....until another car pulled up next to me and had curbside pickup! Right away an associate came out! Yay! After he handed the order to the customer, I asked him if I could get the order brought out. He pulled up my order and within 2 minutes (maybe less) my order was in the truck and my lazy a** stayed put! Woohoo! I love curbside pickup and Best Buy is great too!

My subject of interest was an electrical adapter suitable for the L E D series.
Being unable to obtain the required adapter, even from few renowned stores that deal with electrical sundry items, I was guided to BEST BUY, from one such renowned store.
When I entered the sprawling store, I did get an impression that an ocean of items and articles are neatly displayed in an organised logical method to cater the needs and requirements of genuine customer. They had manned every aisle with associates who had in-depth knowledge and sense of great salesmanship.
At the very first department that I approached, the stationed associate welcomed invitingly and evinced interest in knowing my requirements.
It was one word from me " Adapter " and viewing the console, he promptly suggested Universal type. Not only that, but also, he reached out the shelf and brought the adapter in no time. It was just like a flash that the Sales Associate, TONY, brought me the adapter and detailed its functionality as well as accompanying accessories that help various levels of power output and different types of output tips.
I was extremely satisfied with the item and the swiftness with which TONY took care of my need. I was driving back just in less than Five minuets. Great service, swift and specific. Good job, TONY and kudos to the management for having trained their associates so brilliantly.
At BEST BUY, Gilroy, I vouch, you never lose a minute..

Shout of to VANESSA AND ERIKA for helping me out they went above and beyond!!! They both need a raise they are amazing. I come from Santa Cruz and come all the way to Morgan Hill to get the best costumer service!!! Worth the drive!! Thank you !!! 20/20 rating for me !!!