Starbucks

Wow I do changed my review from ⭐ to ⭐⭐⭐⭐⭐… the professionalism in this store is top notch… just talk to Barista Ms Zaldy about my experience and they offer me a refund… but politely declined the offer (for me… you order you pay it no free ride) then she insisted to make it right by redoing my order… and give me pointers how to order my fave coffee… kudos to Ms Zaldy!

Old review…
1st time to stop and order my fave coffee here but never imagine I will rate 1⭐… a beautiful and cozy place if managed well…
My observations….
Courteous Barista/Staff…
Sticky table (not been wiped for a while) maybe bcoz it’s busy or 4hrs before closing…
I usually order Venti Ice Caramel Macchiato…. Quad blonde espresso for more caffeine kick… No Ice, it’s not because of a hack but I want my coffee be coffee not watered and lastly Coconut milk and just A pump of vanilla for more coffee taste experience…
Sadly the expectations is not met…
Just like other reviewers says it’s like just sipping a milk not coffee… my light roast coffee pods at home is more delightful and fulfilling…
But if you ask me if I will be a returning customer… YES I will… hopefully my experience is just because they are tired and nearly into closing…
Until then I will revisit my review…

Thx yu Kevin 4 making my bday extra great. He really hooked it up. I'm one happy birthday queen 👑🎊

Okaaaaaay that's what I'm talking about placed a mobile order gave me a 12 minute wait and it was there on the counter when I walked in. I legit jumped. Good job at being staffed properly in the morning.

Very nice and excellent customer service. Got my coffee fresh and teased good. Thanks a lot.

Super kind & accommodating team here — I accidentally mobile ordered duplicates of my order & called them about it & they let me refund it no problem. They were so patient & welcoming, & my drink was perfect. Sorry for the mishap y’all but you’re awesome & so very appreciated <3

young people who do a great job in serving their customers 👏

I was set to get a Chestnut Praline latte but they don't serve that anymore. I asked the lady to surprise me that has almond milk and extra hot. I got this and it was delicious. It reminded me of a holiday drink ❤👍🤗

People are friendly, drinks are made fast, correctly, it's clean, neat, and everything you want a Starbucks to be.
What else can you ask for? okay, maybe an extra shot for this review. Lol. but not necessary.

Very nice Starbucks. Very attractive, good and friendly help, who make you feel welcome. Consistent quality. We really enjoyed our coffee and food here.
I also found a really cool coffee mug to add to my collection here!
An enthusiastic two thumbs up.
We recommend this place!

Came up from LA. We don’t have anything close to the level of this Starbucks. Friendly Staff they were all super sweet. Service was great and our coffee came out super fast. If I lived here I’d come almost everyday.

We love the Starbucks in Gilroy on first Street. Drinks made right, employees are great. Store is clean and we'll stocked. It is a place I visit at least 4 times a week. I have never gotten a bad drink here

The staff is very friendly and they all have a great memory for names. The service is right on. The drinks are great and made the way you like them. You can’t ask for more than that.

I come here every day for the past 3 years plus they just opened this new location so it kind of helps with all the high traffic that they had at the other location but this is one of my favorite by far I come here every day around 5:30 to 5:45 in the morning and James as soon as he sees me pulling into the parking lot he's got my coffee going so that helps a lot when you're running out of time and need to get to work thanks James for all the good things you do for me I always get a grande blonde roast

Great customer service, everytime I come here in and out in 5 minutes. I commonly stop by here early morning from the time they open till 645a. Nice and modern clean Starbucks. I recommend.

My drink is a little tricky to make, but they have practiced and perfected it here! Everyone is very friendly and professional! This is the absolute best starbucks! Love these guys!

One staff members paid for us when my mom’s credit card didn’t work :)

Great Starbucks. Nice place to sit and get coffee on a long drive

Great location to meet with friends.

Very spacious, not a lot of people come by except for those pit stops from 101. Still they make your drinks faster than the usual starbucks.

Prices aren't bad, the staff is always pleasant and courteous even when they're super busy, and the drinks are fairly consistent. Never had a complaint there.