Banner's Hallmark Shop

Have always loved getting great finds of celebration cards, gifts, and unique items for celebrants @hallmark 😍

The staff is always polite & helpful. I was purchasing a gift for a friend and they offered to box my item free of charge. Which I accepted 🤗

Full of adorable and lovely items for gifts. Staff have always been helpful and friendly.

I love this store!❤They always have something for any occasion~cards, gifts, etc...just wonderful...you can go in with "no ideas" of what you want & find the perfect sentiment.🤗

This was probably the best experience I've had in a Hallmark store and I've shopped at several different locations since I was a kid. First, the store looked beautiful, vibrant and full of Christmas "magic". The saleslady Stephanie was so incredibly kind and helpful.

She spent quality time helping find what I was looking for quickly, after a very busy day full of work and volunteering. She made great suggestions and it felt more like shopping with an old friend. I found the perfect card for my husband and some beautiful holiday wrapping paper at a reasonable price.

Well stocked Hallmark Store. Lots of gift ideas at a variety of price points and, of course, cards.

Found the store had all the items needed to finish our Christmas shopping 🛍

Excellent customer service. I cant recall the lady at the registers name but she was courteous, thoughtful, and even helped me find a card. Definitely made a return customer out of me.

Great store. Staff have very positive vibes. Store was nicely decorated. It used to be very expensive but now they have a lot of cheap stuff. Was disappointed in the lack of statues. Seems the store mainly focuses on seasonal items.

Friendly people, great selection, plus fantastic coupons. Our go to card and more store

Location is by home depot, CiCis pizza and Five Guys. Small hidden gem. Great place for candles, items for the time of season, items for military, items for sisters, mom and dads, best friends, cards for birthdays etc.... customer service is out of this world. They are so sweet and helpful. The ladies take their time and are very patient.

Though I miss the precious moments, love new store and staff are wonderful.

I have been to Hallmark before, but this time was exceptional. They have really expanded the selection and variety within their store. While they have their known standard fare - greeting cards, ornaments, they also have soaps, oils, wind chimes, and service oriented (military and public service) gifts. The latter was a wonderful surprise. For those not wanting to spend an exorbitant amount on getting cards, they even have cards that start at 99 cents. Their customer service was above and beyond! They were attentive, kind, but not pushy. So with all of these factors coming together, i will definitely be back. One last note - joining their reward program can help you to earn money toward future purchases, and they even allow members to get a free greeting card (out of a set selection) every Friday. Getting something free once a month end great service??! That's worth an extra star! Keep in mind, Banners had expanded their local market. They have a location in Stafford and in Woodbridge. While they both offer exceptional products, the customer service at Stafford FAR EXCEEDS that of Woodbridge. In fact, my most recent experience at the latter has led me to say i will no longer spend my money there. Worse, that decision came after working with the Store Manager. So I had no recourse to resolve the situation. In fact, i was actually shocked by it. What happened? As a member, i am to receive a coupon for my free card per month. Well, I didn't receive the email this month. So when i mentioned such to the manager, she shrugged as though such was not her problem, nor her concern. So I and my relative (each with our own memberships) declined to pay for a card we should have gotten for free. More interesting, she was able to see the available coupon dollars on my account, but she couldn't see that I nor my relative had redeemed the free coupons? Her dismissal leads me to believe it was a deliberate overlook. So I will overlook that store location from now on and drive the 25 miles from there to Stafford to get the better attentive service. I am not accustomed to management being so dismissive, especially at a place in the business of greeting and care. Should she be replaced, then I may return. Oh, one additional matter, listed at the registers is signage stating "Give us your Email and we will give you a FREE card For All New and Existing members". Free was even pronounced in a different color (grey, since the printing was in black and white). When I asked the store manager about that offering, she said we didn't qualify because they already had our email. So what then does existing imply? How curious. But all of this led to my decision to go elsewhere. When they first opened (the store was under different ownership at the start of the year), i liked Woodbridge and was glad for the change. Might they have been under different management? Possibly. But now this current manager with her dour disposition and dismissive mannerisms brings a different energy to the store that was not previously there. Since COViD, I have gone to this Woodbridge store four, five times for different gifting needs. But this sixth visit was distasteful. My gifting needs will be fulfilled elsewhere, even if that means Walmart or a local grocery store if I cannot get to the Stafford branch of Banner's. I might not always have the Hallmark seal, but at least I might have the assurance my presence is appreciated.

Stopped in this afternoon to look for a birthday card and ended up doing a little Christmas shopping. The staff was very friendly and helpful. If you're looking for some gift ideas this place will not disappoint. Merry Christmas!

I love going to different Hallmark Stores and this one did not disappointed! Not only was this location huge but they had to of had everything Hallmark had to offer. They also offered other brands besides Hallmark From nick-nacks to kids items.

Just to name a few brands they offered:
- Hallmark
- Growing Up Girls
- Jim Shore
- Precious Moments
- Many others

Items sold in store:
- Stainless Glass window clings
- Wind Chimes
- Cards
- Ornaments
- Seasonal items
- Beach related items
- A so section for men
- Happy Camper items such as plaques, salt and pepper shakers and others
- Baby items
- Ty plush
- Gund plush
- Gift Wrapping
- Many more

They always have what I need. Great customer service as well. Always end up buying more than I got there for. I think that's a good sign for a business.

Great greeting card shop and assorted gift items Super friendly staff! This is my Go To now!

Nice friendly staff, wide selection, well stocked, clean and organized.

Awesome collection of Mother's day gifts and cards. Far better selection of cards for different occasions than you will find at big box stores.

Hallmark stores are always a nice experience. This store is in a great location. The parking is easy and you can get in and out quickly. The staff is very personable and nice.