UScellular

I had to take a death certificate and POA paperwork to get some changes done to my parent's account. They made this process much easier. They were top notch! Thank you, because that was hard emotionally.

Andria was really nice and patient with my grandma and got her help

I visited this location after trying everything in different stores and no luck anywhere, nobody could helped me with tech issue with my cell phone.. finally stop by the store and i dont know what that guy did to my phone he just took less than 2 min to fix it, while i spend hours before to fix with different persons / stores.. i love the way i was greeted in the store and helped, i will recommend Mr. Prince , he is fully professional person there, knowledgeable and quick fixture, i bought two Iphones from him same day and in future will take his services if need any assistance , thank you Prince. God Bless u

I want to thank Alondra for her excellent help with the purchase of my new phone and watch. She was very pleasant to work with and extremely patient setting everything up. Again, THANKS!!!!

Kaitlyn welcomed me and asked how she might help me. I wanted to upgrade from the Samsung Galaxy 8 because of the need to charge it so frequently. She was very professional and knowledgeable. She showed me the three G22 models available. I decided on the largest model which was not in stock, but could be shipped in three business days or I could pay for faster shipping. We also discussed protective screen covers and boxes. I have always had good luck with the otter products. The visit went by quickly and I was happy.

Alondra was your best employee I have ever dealt with and very helpful .I'd rather deal with her than anyone else.

Total overall experience was great. Alronda and Maurice was very helpful in setting my phone up. Thanks for helping me today. Very knowledgable bout the products and services .

Maurice is hands down the best sales person I have ever met. His customer service is simply incredible. We had issues getting my nbr released from the phone company I was leaving. Maurice was on it, and even after I left he continued to check the status on my number. He sent a text 5 mins before the actually store opened to let me know he was still working on this issue while he was off. Absolutely recommend him. He is at the Kinston location. Which I must mention is a very neat and trendy little store with all display phones there in the showroom. Unlike some places I went previously. Thanks again for all your great help. I'm glad we are doing business with you for sure.

-Mandi😁

I have been thinking for a while of purchasing a new cell phone. Well my teenage daughter and this wonderful young man ( Maurice Edwards) talked me into it this morning. I called US Celluar on Friday to ask about their opening times/ COVID restrictions and Maurice is the one who I spoke with. He explained everything, he told me he would be working this morning so when I come he would be the one assisting me. I told Maurice I would be there at 9:00 am SHARP. Well I was there at 8:40 and 9am the doors were opened and Maurice greeted me at the door. He greeted me with a smile!! Well lets just say his customer service was OUTSTANDING I'm walking out with TWO iPhone 12 Pro's.
Maurice answered all my questions and calmed all my fears. I recommend him to everyone!!! Thank you Maurice!!!!

I live pretty rural and get great service with USCellular in eastern NC. Excellent customer service at the store, specifically Prince who was very knowledgeable, friendly and followed up on a small issue quickly and had it solved in no time. Would recommend them highly.

I've been with USC for more years then I can remember...I love the customer service that's why we stay eventhough a little pricey. Maurice is the Best He get us what we need that fits us...we totally depend on Him...

Store took all precautions for COVID 19 virus. Our sales consultant, Aaron Newsome, was extremely helpful, very polite and found the solution to our problem that made us feel very confortable. He checked our equipment, corrected any problem that appeared and recommended a case for my wife's phone which made her very happy. While waiting on us, he was able to multitask with the other customers that came in without us feeling that it was even happening. Aaron is a definite asset to U. S. Cellular and able to satisfy customers, solve problems and keep the flow of customers moving along.

Maurice was a very good sales representative very nice and I was very comfortable with him. I would diffently come back

I had excellent services the process was very quick and easy and professional. I will recommend to stop by this store anytime!! Thank you Maurice!

Maurice, was excellent help today! I will definitely be coming back. He was very friendly and helped get me exactly what I needed.

Bryan was there for me when I had problems with my phone. He was patient with me, explained what I needed to do and treated me with respect. He didn't get a cent out of assisting me but still took the time to help. Thanks Bryan. Kudos.

Maurice Edward's is so helpful and is very knowledgeable. He'll get you set up for an upgrade.

Wonderful experience upgrading phones today thanks to Mr. Marcus Jones, Brianna and Maurice. Thanks for your kindness.

Maurice was the best salesperson I’ve ever meet, please if you need to get a new cellphone go see him and only him, at US Cellular on Vernon

Enrique helped us with our service and he was awesome. All our questions were answered and taken care of wonderfully.