Lowe's Home Improvement

Lowes IMO has better customer service, but tends to have higher prices than Home Depot. I enjoy Lowe's because the store is pretty organized and well stocked. This location is no exception....very clean and organized inside and in the garden section.

I am compelled to express my utmost satisfaction with Lowe's – an establishment that consistently exceeds expectations. The experience at Lowe's is nothing short of awesome, and their team deserves the highest praise.

Upon every visit, I am greeted by a team of individuals who are not only ready to assist but go above and beyond to ensure customer satisfaction. Their commitment to excellence is truly remarkable.

Lowe's has set a commendable standard in customer service, making it a pleasure to shop there. I am grateful for the outstanding support and expertise provided by their team.

Five stars and my sincere appreciation to the incredible staff at Lowe's!

I practically live here. Sometimes I walk the aisles here when I have free time. This place is pretty easy going. The people here are so nice, especially in the garden section.

Anytime I need to make a return it's simple, ready, and relatively quick. I like that.

Biggest shoutout ever to the gentleman ALEX for his assistance in helping me find new lights for my home this evening 02/13/24 . As a first time homeowner there’s a lot little things here and there to shop for and be educated on and Alex was more than stellar and patient with helping educate me on what would best help and fit my needs . He also helped me shop for the best deals I could get. Thanks Alex !!

Ive been going to this store since it opened, I always have good service and this time an employee named Kulanni help me.
I bought a tool cabinet, have an injured shoulder and he was really helpful to help me load it on the cart and load it in the truck.
Plus he was a good guy and was cheerful, thanks man!
Andy back in the Pro side always make me laugh, just good guys.
Id rather come here any day than HD

Had a stellar experience at Lowe's in Lake Nona, and I've got to give a shout-out to Alex for making my light-shopping mission a breeze. This guy knows his stuff! He took the time to break down all the different lights, explaining things in a way that actually made sense to a non-expert like me. I felt like I had a personal guide through the sea of options.

What really impressed me was how Alex went the extra mile to match me up with lights that fit my vibe. He didn't just throw info at me; he asked about my preferences and made sure I left with lights that not only lit up the room but also matched my style. Super friendly, super helpful—Alex is the reason Lowe's in Lake Nona is my go-to spot for home improvement. Props to him for turning a shopping trip into a surprisingly awesome experience!

A fantastic home improvement store! The aisles seemingly never end with all the fantastic variety this place offers! The customer reps are super friendly and the prices are fair. Definitely visit this place!

Excellent store I used to shop T HD and I switched to this one because was close to my house and best thing I did great costumer service and organized store

I frequent this Lowe's location a lot they're always very helpful and always have what I need

I absolutely love it! Customer Service is very nice and their manager is awesome! Overall store is also very pleasant! 5 out of 5.

8/15/23 Lane Nona, FL store. We wanted to comment on great service provided by Sebastian this evening. This young man approached us and assisted us in the middle of an unexpected rain storm. We purchased a door and were in the process of returning it because it was going to get soaked. He saw our issue and immediately offered to shrink wrap the door. Took us a few minutes and of we went. A simple gesture . Great customer service. Thank you Sebastian.

So many choices for customers, their service is excellent. The price is reasonable. We got the appliances here. They included delivery and installation. They sold accessories separately. Overall, this place is new, clean and variety.

I always come to this particular Lowe's because of their customer service & the wide variety of plants in their garden section! The plants area always from the best nurserys. The store is new & spotless & also has the newest trends in home improvements

I want to give a HUGE thanks to Aaron and Josh in the flooring department. They went above and beyond helping me. I love my new flooring and got it well within my budget.

Great experience when shopping for a freezer. Associate, Bobby, help me with my purchase. He was kind and helpful to others and myself. Bobby was patient with my decision-making and assisted others in a polite way. He made my experience at this Lowe's excellent. You have to love customer service when employees interact with customers as a friend. Thank you, Bobby.

I cannot say but amazing things about the staff at this Lowe's store in Lake Nona. Jody, Crest, John, Jessica, and many other that I do not recall the name were really kind and did their best to help us. We have some issues splitting an order of a several appliances we bought that were going to 2 different locations. It was more a problem of their system, and off course there is room for improvement there. But the quality of the people in their team is amazing. And the store is always well stocked, clean, organized, it is very pleasant to be there. I especially want to express my gratitude to Crest, who provide us with a remarkable service. When you find that amazing human quality in people, there is more room to deal with inconveniences. I hope the company continues improving their procedures and systems and facilitates their work. Diana Castano

Lowes is the place for all of my outdoor/ indoor household needs! I really appreciate the extra attention that we get from the customer service representatives that are out and about on the floor. Getting an extra discount for being a military veteran is an added bonus! This is a homeowners paradise!

They got everything you need to build and in home repair...lots of gadgets..tools for everyjob..

Great customer service, well stocked with a variety of products.

Very organized and clean environment. Extremely helpful, friendly, and caring customer service! Sherrie helped us find everything we needed for our Christmas decorations!