Walgreens

Thank you Robbie for your amazing job, she was so kind. Will recommend!

The pharmacy crew at this location is absolutely phenomenal. From patience, knowledge, and willing to go above and beyond to help you get what you need! I'd recommend anyone going there for services! Everyone is super professional.

Go see Sheilicia in the pharmacy! Very personable, helpful and patient. It’s nice to find someone that cares about their job and the people they encounter everyday. Thank you!

I've been using this Walgreen since 2007 for same 2 medications. But...in last 2 weeks I was in person, calling to get status on a refill from 3 weeks prior. In person, I spoke with a very unhappy female assistant in, and a male tech on different day.. After that I called automated # to get status, and then connected to that rude/condescending attitude male tech twice. This is not the first time i received this treatment from him, I usually let it go. Today the 2nd time i called, the same tech told me that they received the refill but don't have the medication anymore, and he could locate from different location like in Fort Worth. Seriously, he couldn't tell me this yesterday? Or earlier this morning? This is to top it off, my provider office said they sent it 3 times in 1.5 week.🤯 So infuriating!! Yes, i will have to go somewhere else, and so thankful for Costco. Sorry Edwin (Pharmacist), I will miss seeing you!
** Also, there is something wrong with the automated notification as well. It actually notified me that medication was ready to be picked up twice and provider is still working on it after they received refills, but the tech said that information is wrong, i shouldn't trust it. 🤦🏻‍♀🤦🏻‍♀

We have been using Walgreens for over 20 years - the Southlake location for 8 years. I had the worst experience today, The level of incompetence and lack of empathy was astounding. Coming from a family of physicians, we will never use this location again and advise everyone we know to steer clear as well.

I went to pharmacy to get a prescription and also asked for another medication which is over shelf one . And both the pharmacist and her assistant kept telling me it is over ther but the end of his heart eland . I keep telling them I can’t find it . They keep telling me the same answer no one offered to step a few steps to show me where it is .
Very bad experience