The Home Depot

At the Home Depot today, easily found what I needed with the help from a Home Depot associate.❤ that they are dog friendly, Marley does too!

Krishna was working cash register on my visit today. I had a bunch of gift cards that had been sitting around, we couldn’t even see pin # on one of them.

Krishna, with some assistance from two other great employees patiently assisted me to look up balance and apply every card (7).

I usually dread having to ask for help at stores, but this was not the case at the Fairfax Home Depot. They ROCK!!

Thank you

I had an issue with the wrong address for my upcoming delivery and their manager Sylvia was able to coordinate with Jose from order fulfillment and a couple other associates to step up and make my delivery on time despite the change in address 1 day before the delivery date. Home Depot really stepped it up and in the process they earned a loyal customer for life. Thank you Sylvia, Jose, and associates that helped keep my project on track!

I had trouble looking for certain things that I needed for my wood. George from Lumber department showed me professionalism, and provided with perfect solution for my wood work.

Excellent customer service, great selection of items to choose from. I like the variety of paints and electrical products they carry. I chanced upon a very helpful lady in the garden department. So glad I went there

Great service and great selection of products and awesome atmosphere to shop in.

Nice and clean, they have most of stuff that you would expect at other Home Deport stores.

There's a lot of things cheaper here than Amazon. The Fairfax location is managed by well and kept clean. There's always someone around to answer questions if needed. Open until 10 pm on Saturday, it was a lifesaver for a construction project!

Great Home Depot!

Considering thr shear size of this location, they appear to be very efficient. I came in today for a quart of paint. Thankfully, there were no Customers ahead if me so I was able to place my oder quickly. They were able to match a Brnjamin Moore color to a Behr paint product. I walked around for a few minites, then came back to the paint department, anf it was ready!

Grace in the kitchen appliaces section made my day! My wife and I just bought our first home...so with all that excitement comes many trips to home depot. Some days it's hard to find help in varying locations/sections of the store, but this trip was great. Grace made our visit fun, easy, and efficient. I feel ready to buy a fridge because she was so patient and helpful. Go Grace!

This Home Depot has an amazing staff member and it's the only store I'm going to from now on. Jai in lumber is a pro through and through. He offered his unsolicited assistance right after helping other patrons. Jai was very attentive, knowledgeable and cut lumber down precisely. Give this man a raise, he made my life easier, period.

This is for the people who work at this location. I was lucky to be interacting with some wonderful individuals here. Let me start with Paulo who I think is the store manager; he is very helpful and goes out of his way to help resolving any issues. John (the guy with beard) was extremely helpful and patiently assisted us in finding the right product. Finally, Rae was a pleasure interacting with for check out and setting up delivery. I’m sure the rest of the team are as nice and helpful.
UPDATE: 3/5/23: This is still my favorite HD but some folks who work here seem to be unhappy! One of the them in lumber aisle (white bulky dude w/cap and short) was a bit of a jerk! Not sure if the management ever reads these reviews…

Staff has great attitude and is always helpful.

I love these keys!!! HOME DEPOT is one of those places, you can find everything

I've only come in here to browse and purchase cleaning supplies, so I can't speak on customer service, home renovations, and fixing issues at home. But what I can say is that they have probably everything you'll ever need. I love browsing (there's just something about home improvement stores that I love). The cleaning aisle is well stocked too!

Great experience! I had some questions in the paint department and there were associates around to help me out. The item I wanted was too high for me to reach and again they were really helpful. I was happy with the amount of associates in the store to help out. I have been here before when there were no associates on the floor or registers. This location has improved alot based on customer feedback. It took me no time to check out. They also have self-check out lanes now. Store was also very clean and organized. Knowledgeable staff in the past and now.

I would like to highlight today's experience with Shona at the service desk! I am contractor and we buy a good amount of volume over the year and today I had to return a good amount of plumbing extras we had from a project, I tried returning them at the Springfield location and they only gave me a denied receipt saying I needed to get all my recepits for the purchases that it was something new in "their system". I headed over to the store in Fairfax and Shona went above and beyond searching for all the purchases that I ended up having in 4 different cards and some she looked up thru my pro account!
I just wanted to thank her for taking the time and wanted me to go back to that store to get a better service!
Awesome service Shona!

I’m so grateful I can now call my paint orders and even though I’m not a contractor. Not sure when this changed but waiting in line on a Saturday morning to have custom paint done is an a lot of fun. The ability to place a phone call a few hours earlier is much appreciated.

I always go out of my way to come here for a paint. Absolute best courteous service in the paint department. Especially. What's your name?Masai