AT&T Store

The team fixed my issues and let me leverage the best promotions as well, v friendly and professional. Strongly recommend the Palmer AK team.

I have better experience with this company than what I went through with verizon. Great plans, such as, 2 phone plan is less than 200$. Pleasant workers and very efficiently done.

I have been to the AT&T store in Palmer multiple times, and always had positive experiences. However, my last two visits were above and beyond which is why I wanted to write a review. I needed to trade in my iPhone and set up an Apple Watch as well. Curtis was there both days to help me, and even though the store was busy, he was calm, friendly, and helpful throughout. Not only did he take his time to be thorough and make sure I was satisfied with my product he also looked for ways to help me save money, and was very patient about showing me features and getting me started on set up. I 100% recommend the AT&T store in Palmer, particularly Curtis.

Today I had the best experience with this location. Rhett, Gavin, Pepper, Curtis are exceptional! They were so helpful and patient with me as I spent a lot of time deciding what I wanted. These men deserve a raise! Excellent customer service! Extremely knowledgeable and very professional and helpful! Thank you

Curtis and Rhett and the others have been so very helpful and they get everything set up and taken care of before we even leave the store. Wasilla just sells you stuff and sends you on your way. For some reason I am under my moms name, probably because I use her accts for things but she needed a phone and wouldn’t get one because she didn’t want to be left to try to set it up herself, so we drove to Palmer and they got her a new phone and set up her watch for her. They are friendly and efficient.

For some reason the text system doesn’t send us texts and so they haven’t been able to get the money from our reviews. That’s 5 times that we would have put in excellent reviews. AT&T needs to get that fixed.

My husband and I got new phones yesterday. Curtis and Gavin were so awesome. They were extremely helpful and answered all our questions even when we asked the same thing multiple times. They even stayed late to get everything set up for us. They made us laugh during the process.
Thank you both for such great customer service!!

I had such a great experience at this store today. I went in looking to upgrade my phone and Lucas was so helpful from the moment I walked in. He informed me I was able to trade in my old phone, which allowed me to get the new iPhone for a great deal. He was kind enough to add an iPad to my plan for practically nothing. After some consultation he also helped me bring the cost of my monthly bill down. I left happy and with all the new items I wanted, I will definitely be back!

I received excellent help finding the right phone and the right price for me. The workers were very friendly and knowledgeable about their phones and accessories. I would recommend the AT&T Store I went to in Palmer, AK.

Curtis was patient and explained everything very well. He took all the time that was needed. I never felt rushed or that I didn’t have his full attention until our business was concluded.

Good customer service. The only thing was there was only one employee for the first half hour and I was the 2nd customer I went to check on my car I had my 9 month old puppy in the car which he was very good all the time we were in there he didn't eat nothing and there was food sitting on my Dash just had to add in how good my puppy was cuz I was proud of him had grab Subway right across they r not even 50 steps away when I came back that second employee was already helping up another customer I had to wait and there's like three or four more customers in there so they need more employees the two guys had good customer service and they were polite and they greeted everyone and told everyone that they were sorry but they would have to wait their turn the two gentlemen handled it very well

We had a very very good visit and was helped by Owen Ballos. He was most helpful, was professional and had the knowledge of how to help with our needs. He gave us the time and was most efficient. Very happy and satisfied with the service at the AT&T in Palmer, Alaska

Alli spent a lot of time working on my billing, equipment and account problems with a positive, friendly and professional attitude. She’s an excellent AT&T representative with a customer oriented approach.

The ATT representative was friendly and very helpful! She answered our questions and problem solved on the spot, knew when to ask for assistance and provided a level of caring that was priceless! Thanks Molly, love our new phones!

Gianna was great, very helpful and friendly. She went above and beyond to help me out adding a line to my account, and even skipped her lunch to get me taken care of! Made my day, thanks Gianna!🤘🏼

Lucas was a great help and had a really positive attitude! I will definitely be coming back. Everyone was nice and very friendly as well!

Our family was in the market for a new cell phone this week. We went to the AT&T store in Wasilla on Wednesday and noticed the windows to the store were painted up nicely stating that masks were required to enter. They had sidewalk chalk marks outside the store to make sure everyone was properly distanced from one another. You had to wait for someone to open the door in order to take your name and determine what you were there for. Otherwise the doors were locked.

I was actually relieved when we learned that they were out of the specific phone that we were looking for because I really didn't want to give them the business.

I called the AT&T store in Palmer to see if they had the phone we were looking for, and when they said they did, we headed their direction.

What a COMPLETELY different experience there!

No masks required, no sidewalk chalk lines maintaining space, no locked doors, nothing just like it would have been 4 months ago. I asked what the difference was between the 2 stores and apparently the stores are owned by different entities.

We ended up concluding our business yesterday, including them suggesting that we switch plans saving us about $50/month AND will get us about 700% more data to boot!

If you're in need of anything from AT&T, and live in the Matsu Valley, keep the Palmer store in mind.

Extremely informative practical in suggestions, they let you know all your options and which is the best for whatever accessibility you have. Kind, clean, and easy! I was there for no more than 20 minutes and got all my questions answered and my problem solved.

I love this team! I know they’re a little newer but best service I’ve gotten in the store ever. Thanks Will!

Great store! Thanks for helping out with a new phone line and screen. Highly recommend this store in Palmer.

Very professional and quick with their service. I went in earlier today (Sunday) best day to go, I was assisted by quickly with no wait!!!