AutoZone Auto Parts

The employees at this location are honest, friendly, kind, and ended up saving me a lot of cash today. They tested out my battery for my Mazda 3 for free, after Valvoline in Milford lied to me saying I needed a new one, and I am very grateful for that. Good people working here with a great sense of humor and excellent customer service skills! Go here and give them your business. I highly recommend these wonderful people. Always looking out for you!

Great customer service. As a travel technician I found this store with great customer service when I needed help

I was so proud of myself for trying change my battery for the first time. Well that went out the window when I dropped the battery hold down screw inside the car, never to be found! I figured they must be a universal thing and headed to the Franklin MA AutoZone. Mike with the beard and hat, started looking through bolts and I stated that I drove my sister's car to the store and it was the same make and year. Mike grabbed his wrench and out he went. He took out the same screw from my sister's car and matched it to something they had in the store. He was so nice and helpful. If you need a part or even advice, I suggest going to AutoZone in Franklin and ask for Mike with the beard!

Alex was awesome made sure that all parts were in their proper boxes and helped me find a better part!

Great people at this place. Been going for four + years do a lot of business with them. Warranties are great easy to deal with. Even if I have five pages of purchases they will take the time to go through them without any problems looking them up!!!! Great people friendly even that guy Mike with the beard!!!

Very helpful, needed a battery for my car key fab.

Whenever we come in they are very helpful and show us exactly what we need! Incredible service!

I am NOT very good under the hood or in this case under the trunk - I just needed a brake light - the manager kindly assisted me in the installation - I know it took him less than 5 minutes, if I tried it it would have been at least an hour. This is very consistent with the customer service I have received every time I go to Auto Zone - Thanks!

I went in their tonight thinking the worst with my Audi. Staff is always VERY helpful. They downloaded my codes, explained them too me, gave me recommendations and a printout for my mechanic. Put my mind at ease. I buy everything I need their because I trust them. That's not easy these dayd

The people at this Autozone are great. Come in with a question, and they'll help you sort out the best product for your application. They do it with a smile without trying to "sell" you a bunch of stuff you don't need - but they will offer you a few options for you to consider. Ask "which of these products do people seem to be happiest with, or buy the most?", and you'll get honest feedback to help inform your choices instead of saying "the brake cleaner sprays are over there". Just ask. I've always had good experiences with the folks at this location.

Today I was having a hard time with my Toyota Rav 4 and I went into the autozone in Franklin Ma, there was this very kind approachable gentleman his name is Zack he assists me ....... excellent customer service ⭐⭐⭐⭐⭐he helped me with changing multiple headlight Bulbs on my vehicle... thank you again your awesome!!!! and I will definitely be shopping at this autozone again.

Great folks. Very helpful and always have the auto parts I need.
Highly recommended!!

The staff in this location are extremely helpful and dont try to upsell you.

Great place and wicked awesome prices. The staff that works there is always there to help if you have any questions 😉 #JUSTSAYIN

Awesome Service - You Tube lied again a 5 minute job on You Tube turned out to be more than that - With help from Charlie my issue was resolved but not after some hard work in tight places Thanks to Charlie and Steve for all their help

Free tool loans, free oil disposal, free code checking, and good prices. My preferred auto parts store. Online orders take a while to ship-to-store and online coupons do not work in-store.

These guys are great. Mike has come in clutch more times than I can count.

Always super helpful and friendly staff

Angus helped my Mom and I today with reccomondation we had to fix her car. Went above and beyond helping . very knowledgeable and patient . Thank you !

A very helpful man named Richard helped my husband and I replace a battery in our car. I never met a more professional person in my life.