Big Y World Class Market

I love Big Y!! Yes, it can be a little pricey, but has a great variety of products. Some things I can only find there and no place else, ie the cashew milk I like that has 10gm of protein per cup.
My family loves the sushi bar and the hot bar. Good selection of freshly made soups.
I dropped something one time and made a royal mess. I felt so bad, but the staff were very kind, cleaned it quickly, and told me "it was no big deal, not to worry".
That helped me a lot.
I continue going to this store every chance I get.

Very clean store. Well organized, and pleasant, helpful employees.

I absolutely love their bakery 🤤 the cheese Danish is so good. All their baked goods are delicious but that one stands out. They have a pretty big selection of meats, deli meats, seafood, produce.. etc. Staff is friendly and the store is always clean with stocked shelves. Their pizza is also pretty good and reasonable.

Bigger than the Ware location, with more variety, and our fussy bunnies love their kale

Nice place to shop .. friendly staff and customers

Huge supermarket. Had a whole isle dedicated to craft beers. I've never seen a supermarket with this much beer.

Isles here are huge, no bumping into anyone. Even on Christmas Eve with it full capacity. I found parking in the packed lot. Enjoyed picking up a few things for our Christmas party.

I have going to The Big Y in Holden for years. I have always gotten great service. Two weeks ago I broke my right wrist and now have a very large cast. I have been to the store three times since and was lucky to get two very special members of your staff. Dolly and Kathleen. K packed each of my bags lightly so I could pick them up without a problem. K also offered ti help me load my bags into my car. Kudos to both Dolly and Kathleen!!!

My wife and I live on the Worcester-Holden line. We usually go to Worcester grocery stores, but found the Big Y in Holden yesterday. It was amazing. It has such a great variety of food, baked goods, wine and more. The staff were so friendly too.

*Regarding the Front End Staff:
I was Doing self check out & my card declined; besides being embarrassed....
Sabrina & Ian were Beyond PATIENT. My error gave them a handful of a confusing Transactions before it was All Said Done. They DIDN'T make me feel Worse than I ALREADY Felt. I Appreciate their TIME & PATIENCE.
THANK YOU for being You; both Sabrina & Ian

Wonderful to shop here,nice variety of domestic and imported foods. Produce, meat, and fish are so nice and fresh.
They close on holidays to allow their employees family time, and they have delightful and caring helpers. Big Y hires folks with intellectual challenges,and I support that 100%!

Really like this supermarket. It’s small so you don’t spend as long as in bigger places but still has good assortment of groceries, rotisserie, and some fancy foods. It’s well maintained and staffed. Price is a bit higher than in other places but the membership card helps offset a significant amount.

This grocery store is fantastic. They have a great fresh fruit and vegetable section. We don't live nearby so we have stopped in to grab a quick bite while passing by (the wings are great).

They carry a lot of unique items typical grocery stores don't which makes it a fun place to shop. I love the McCrays chocolate milk, we always pick some up when passing by.

My only complaint is that everyone else knows about it so they are pretty busy at peak times.

I've been shopping here for years and really love it. I've saved hundreds of dollars using their shopping card and always find what I need. The people who work here are kind, courteous and friendly.

We do all of our grocery shopping here. It's locally owned and the people who work here are very helpful and friendly. We also use the silver club card. For a nominal annual fee we get savings that far outweighs the cost. Yes, it's a gimmick but that's everywhere now and the savings are real vs not having the card. The quality of the goods are excellent here too as well as the choices. This particular store also has an extensive selection of beer, wine, and liquor now too.

Everyone was friendly...they appeared to be trained to recognize customer needs by proactively keeping an eye out for those who may need assistance. I especially liked Kaleb at the check out...he was highly engaged and was very sensitive to the fact that I left my purse in the car and that my purchase couldn't exceed the $20 bill I had in my hand (picked up more than anticipated).

It was such a pleasant interaction that I felt I had won the Powerball when my purchase rang in at $19.92! Kaleb made my experience a very pleasant one! Please thank Kaleb again for me!

7/16/20. I was in the market in Holden,ma.Very impressed. Every where I looked, employees were disenfecting.They are all so kind and helpful.All. Masked.. The checkout system runs like a clock.I felt quite safe.I would rather pay a little more. Great store management is on the ball.💗💗

Store was well organized, a little bit more expensive than the bigger stores but hey I got what I wanted and they have a booze section

Great bunch of folks ESPECIALLY DELI/SEAFOOD & EXCELLENT CUSTOMER SERVICE!!!

Great produce and staff. Sometimes I wish they would open more lanes at checkout. Always seems to be a decent line. Most items are pricy, but you are paying for convenience... and quality.

Great market to shop! It is clean, organized and the choices are great!