Walgreens

I'm immensely grateful for the exceptional care provided by the pharmacy staff at Walgreens Walnut Creek in Mansfield. Facing a severe accident with significant facial fractures, a broken ankle, and wrist, I was prescribed a complex pain regimen. Knowing the potential delays in typical pharmacy settings due to lack of diagnosis information, I personally reached out to the pharmacist, introduced myself, and explained my situation. This proactive step ensured they understood the "why" behind my medications, preventing any unnecessary delays.

Despite a hiccup with a prescribed capsule form that wasn't in stock, the team went above and beyond, calling me to inform me and the doctor to rectify the situation promptly. The level of empathy and patient care displayed by Walgreens Walnut Creek pharmacy team was truly transformative. Even as a former employee and current critic of Walgreens, recalling the talented pharmacists and pharmacy techs led me back for my medication needs. This experience reaffirmed my belief in the professionals at Walgreens Walnut Creek, showcasing a dedication to patient well-being that goes beyond expectations.

I was very impressed by the service I received today at the pharmacy. Rayme was extremely kind and helped me out tremendously with all my insurance questions. While I was being helped, there was one lady in line who started raising their voice at Rayme because her meds weren't ready when they were supposed to be, but she handled the upset customer professionally and got her out quickly. Ayeh ended up taking over to finish my transaction and she was incredibly kind and helpful as well! These girls have always been so kind and helpful.

People need to be mindful that these technicians are human and sometimes are working short handed. We all need to show a little grace every now and then.

I want to start off by saying you have some very kind, helpful, and caring staff with the pharmacy. I needed to get meds for my child to start tomorrow. The pharmacy I had originally went with was all out. I called three separate times,] to locate and verify my child's prescription was sent in by the doctor. The first two times I wasn't on hold that long, the third time was a little longer, but typical for most pharmacies. Also, I got my meds pretty quickly in the drive thru, which I have never had at other places. I spoke to Ayeh, Leena, and Janallyn. I want to brag on these ladies, because not only did they help me get my meds on time, but they were very friendly and were not put off by my many questions, which speaks volumes to me. Thank you, Walgreens, for employing sweet staff members. I look forward to coming again.

I just wanted to let it be known that i trully had exceptional service today from Cara at the pharmacy, Went above and beyond super awsome thank you!. A shout out for Cora as well always greets me and super nice!

First time using this Walgreens (traveler). The store is in a good location. They had our prescription filled, no issue. Pickup was a breeze, two people in front of me. Everyone was very nice. Good experience.

Most of you who leave reviews on this store have no idea how this prescription system works. Most of you have no patience whatsoever and never hold your own doctors accountable for sloppy prescriptions. Most of you don’t even account for how many people drop off medication to be filled and how many other people are sick. This store has a staff that cares tremendously but many overlook that. I commend the staff for being as helpful as they can be despite the volume of people who get prescriptions filled here.

Penny is the best and love coming in to her smiling face. Great customer service and always helpful. Pharmacy is busy but they work so hard and I get it. They are great and the pharmacy always helps me especially during my cancer process with all the drugs. Thanks walgreens.

It was simply Christmas Eve and All Santa's helpers were home in bed .... Except for the people at Walgreens , who continued on and gave us all a break from all the turkey and dressing . With jut a lot of chips and candy. .. good break indeed with a little ice cream. ... Thanks so much for all your help .. 🎆🎊🎋🎉

I have never had a bad experience here granted I only use the pharmacy here, I was very pleased yesterday as walmart was out of my sons antibiotic and wouldn't get it in until tuesday so I came here and they had it in stock and was very quick to fill it for him

Danielle is such a sweetie. It's awesome knowing that there's still employees out there who care about customer service and who are just generally a delight to be around!

The staff are awesome! Always pleasant and polite.

Good people and knowledgeable staff.

The cashier was very helpful

Fun place to shop!